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ยป Forums ยป Freelancers ยป Re: Boost, Boosting, Boosted system is horrib...
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moolardevar
Community Member

Boost, Boosting, Boosted system is horrible.

I'd love to see the conference room with the genius who suggested the Boost bug... because it's certainly not a feature.

The boosting system is horrible. My father said that it's very mercinary-ish. He suggested that now that UpWork has gotten so big, they feel their freelancers need them more than they need the freelancers.

I have worked so hard, consistently for almost 10 years to maintain a 100% Top Rated Plus profile, and the idea that anyone can just plop in and go to the top of the list becuase they boost 30 or 50 credits.. that is just nuts.

Kinda feels like we're dogs in a gladiator arena fighting for scraps now..

Now I spend at least 20-$25 a week on sending proposals, but get less work and less responses.

But, I will admit.. I've been on UpWork since they formed and ported me over from eLance in like 2014, and this is the first time I've felt a need to leave my feedback. Totally frustrated.

Before I was doing a standard 10 credits boost. Now, I'm getting outbid at 21+ credits boost!!! That.. is lame. Anyone can be seen for their pockets before ability.

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ArjayM
Community Member

Hi All,

 

We've closely followed this conversation and thank the participants for their valuable input. Since the discussion is moving in an unproductive direction, we will be closing the thread. 

 

~ Arjay
Upwork

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72 REPLIES 72
lysis10
Community Member

It's getting pretty vicious for sure. The number of connects in my section to stay on top has doubled. I'm already out, so I'ma bout to go buy some soon. Sucks, mang.

Yeah.. i'm a bit confused on what strategy to take now.. what kind of sense does it make to do a boost if you're not the highest? Seems more rational to just blow it off completely and let my 100% Top Rated Plus profile speak for itself wherever it can.

There are still many freelancers who do not boost at all. It's your choice.

yup, i did it. won't do it again.

or better yet, just start putting a "Boost Disclaimer" at the top opening line of my proposals.

idk what you mean, but at least in my section there has been a flood of freelancers (yours too I know). It used to be there were up to 20 bids but it's over 50 now in the worldwide market. I don't think clients would know what you're talking about, but maybe you're joking.

I've read a claim on the forum here, that on the client-side they can tell if someone has boosted themselves. I am a client also, but it's very specific items that there are not many proposals.. so, not sure what it looks like for 50 applicants. But yeah, otherwise, before UpWork suggested the top and most fitting. If they are now offering up the highest paying first, then it seems an intro line to clue in the clueless, hey -I'm a 10-year Top Rated Plus.. and usually I'm at 100%.. at those times, I can add that number in... just a thought. I have some other strategies for getting attention.. and I know you're in a different area, but I don't want to give what little half-secret-potential-tricks away... lol


ThiruMoolar D wrote:

I've read a claim on the forum here, that on the client-side they can tell if someone has boosted themselves. I am a client also, but it's very specific items that there are not many proposals.. so, not sure what it looks like for 50 applicants. But yeah, otherwise, before UpWork suggested the top and most fitting. If they are now offering up the highest paying first, then it seems an intro line to clue in the clueless, hey -I'm a 10-year Top Rated Plus.. and usually I'm at 100%.. at those times, I can add that number in... just a thought. I have some other strategies for getting attention.. and I know you're in a different area, but I don't want to give what little half-secret-potential-tricks away... lol


Yeah, clients can tell that you boosted, although they don't know that you boosted in the way that we do. After the top 3, then there are the best match, but Upwork messed with best match and now a majority of people are best match, making it useless. My personal opinion is that most old timers were banking on best match and it's the best match meddling that screwed most of us over, not boosting. It used to be 3 people best match at the top, but now best match is listed at 4-6 and most people are marked as best match, so best match doesn't even matter anymore.

tlsanders
Community Member

That's not a feeling...Upwork KNOWS freelancers need it more than it needs them because there are so many excess freelancers here that the platform would run better and be more profitable for everyone if a huge chunk of them went away.

I'm not sure. Serious clients appear to be progressively leaving the platform, presumably leaving Upwork's major source of revenue growth as desperate freelancers digging deep to purchase more and more connects.

 

But I guess that's just cynicism and today's announcement that freelancers can now buy unlimited connects has absolutely nothing to do with it...

The reason for clients leaving is clear: they are sick of 50+ garbage proposals from freelancers who have no skills, stolen profiles, fake testimonials, and are here to cheat. I talk to clients, and I know clients. Several were so disgusted with Upwork they gave up, and found me outside of Upwork.

 

Raining connects is good for Upwork's current red line, but it does nothing for the future. Clients aren't going to come back, and word of mouth is still a serious concern even in the age of technology. Upset and angry clients can do a lot of damage.

 

If Upwork allows a complete connect free for all, it should concern everyone. There are already so many connects, it harms every single legitimate freelancer. What Upwork does not understand is that the short term revenue is not worth the damage done in the long term.

 

 

"What Upwork does not understand is that the short term revenue is not worth the damage done in the long term."

 

Completely agree. However, we don't really know what their strategy is here. If raining connects for six months will bring in enough money for the owners to put their feet up and retire, why should they care beyond that?

 

But would they ever be in the black?

omg..you're right.. i went n checked.. i got my baby word moderated above in my solution, but this is really obscene!!obscene.jpg

The  price of connects quietly increased, too.


Tiffany S wrote:

The  price of connects quietly increased, too.


Where did you see that? I bought more just now, and they were still 15 cents each.


Tiffany S wrote:

The  price of connects quietly increased, too.



I'd like to confirm that the price of Connects has not changed. Freelancers and agencies will now be able to buy Connects in bundles as well as custom amounts, but the price per Connect remains the same.

 

Tiffany and Moolar,
Could you please share how you were able to see different prices for Connects bundles? Were you accessing the drop down from your Settings> Connects & Membership in a browser version of the site?


Edited to add: Please, note that we apply taxes, where applicable, to the Connects purchase prices shown in the dropdown.



kochubei_valeria_0-1674164184717.png

 

~ Valeria
Upwork

I didn't say anything about the price of connects. I always thought they were relitively cheap. That's not the point at all. The point is you're pushing freelancers on clients based on how much money they want to gamble in order to be seen at the top. and not based on merit, such as "Top Rated." It's silly.

 

UpWork obviously knows it's silly, otherwise, they'd allow freelancers to keep increasing their bid. But they can't because it would be too obvious watching freelancer's bounce up and down the prioritized list.

My only reference was the fact that the ability to purchase 300 credit packs was suddenly introduced.. like hey.. drop 50 credits at a time, and 300 is good for 6 proposals.

Thanks for sharing your feedback, Moolar. Correct, the options for bundles and custom amounts freelancers can purchase expanded. Freelancers can choose how many Connects they'd like to purchase and how they'd like to use them - to apply to more jobs, to boost their bid for certain jobs, or to enable availability badge.all of which are optional. 
We continue testing our features to make sure they are successful tools. Our beta testing of boosted proposals revealed that the feature can be helpful, with the highest bidder enjoying a 43% boost in their chance of being hired. Our teams continue to collect feedback shared by freelancers and clients in various ways and monitor the average benefits users can expect from boosting on an ongoing basis, helping us build and improve its usefulness.

~ Valeria
Upwork

Hey Valeria, are you stating that 43% of the highest bidders win the Job or that if 100 freelancers bid on a Job the top bidder has a 1.43% chance of winning the Job instead of a 1%? This is an extremely important clarification because the Community is very lite about the Upwork Boosting and want clairity to the issue. If the highest bidder wins the bid 43% of the time, of course the bidding wars have begun. Thanks and have a great day!


William T C wrote:

Hey Valeria, are you stating that 43% of the highest bidders win the Job or that if 100 freelancers bid on a Job the top bidder has a 1.43% chance of winning the Job instead of a 1%? This is an extremely important clarification because the Community is very lite about the Upwork Boosting and want clairity to the issue. If the highest bidder wins the bid 43% of the time, of course the bidding wars have begun. Thanks and have a great day!


William, 

It's the latter. Using your example, if someone has a 1% chance of getting hired without boosting, then they have a 1.43% chance of being hired if they boost and are the highest bidder.

~ Valeria
Upwork

Valeria,

 

Thanks so much for clarifying! Many of the users in my opinion have misquoted and / or misunderstood these Upwork numbers on bidding.

 

I have noticed in my Profile that if my proposal gets removed out of the top 3 positions, Upwork refunds the difference of what I paid minus the minimum connection bid. IE I bid 20 and the minimum bids is 6 and I get moved to position #4, then I get 20 - 6 or 14 connects back. Is this the case or I am I seeing some other refund occurring. If this is the case, I have no clue why many of the freelancers are concerned; seems very fair to me.

Valeria, I think the important questions that have not been answered, officially, is:

How does this boosting system:

  1. Benefit clients
  2. Benefit freelancers (if they are already successful here before the boosting system)
  3. Isn't it true that the only entity benefitting is UpWork's revenue?


Valeria K wrote:


William, 

It's the latter. Using your example, if someone has a 1% chance of getting hired without boosting, then they have a 1.43% chance of being hired if they boost and are the highest bidder.


I feel good knowing that I interpreted that correctly when I published Placebo Boosts? . But knowing that the data is from 2021 - before the changes to the algorithms and last year's flood of Freelancers (not sure if I am technically part of that flood, since I joined early summer 2022) - means that the value of the data is very low at this point.

Valeria, Among other methods of alerting potential new clients, I've begun asking existing clients, including my brand new one this week that was a boosted proposal.. (before I stopped boosting yesterday)

I thought you might find this interesting.. have y'all asked clients what they think of your new merit-less boosting system ?

**Edited for Community Guidelines**

By the way, I'm also a client on UpWork. Most of my listings are very specific and have very few proposals. And they're not from folks with lots of cash for connects. Nevertheless, as a client, I also would find it annoying.

It must have been taxes--those are not the prices for the bundles in the original image--they worked out to about $.164/connect. For example, the 20-connect bundle that is listed as $3.00 in your image here and has always cost me $3.00 was $3.26 in the image shown above. 

I think you are right. The sheer number of messages I get on LinkedIn has quadrupeled in the last year.

moolardevar
Community Member

yeah, i'm not doing boosts anymore. this is **Edited for Community Guidelines**. And I'm tired of being **Edited for Community Guidelines**.

That's good. It's important to make data-driven, profit-assessment-based decisions about how you run your business. 

 

For me, boosting is smart, so I'll continue to do it.

I've seen zero proof that it works. What I do know is that I was quite tempted to follow a carrot dangling just out of reach no matter how fast I've run after it... ๐Ÿ˜„

Well, I've seen that more than half of my boosted proposals are opened versus about 15% of unboosted.

 

If a client opens my proposal, they contact me, so for me, getting the open is the goal (and worth paying for).

how do you see if it's been opened? in 9 years since eLance closed, that's something i never knew about.. lol

Tiffany is using the Stats feature. When you view proposals over the last 7, 30, 90 days and this year, you see the following, broken out by organic and boosted.

  • the number of proposals sent
  • the number or proposals viewed/opened
  • the number of interviews started
  • the number of hires

Note: all of those are from non-invite proposals.

 

So, while you can't know if any specific proposal was viewed, you can get an understanding of your view rate. Looking at mine over the past 3 months, 35.6% of my proposals were opened. It also tells me that 45% of my viewed proposals result in an interview and 22.6% of my viewed proposals result in a hire. Thus, I think that I need to begin boosting, so that I don't have to worry that the algorithm puts my proposal at the bottom of the list, never to see the light of the Client's eyes.

thank you. i looked at my stats for the first time in the 9 years I've been on here. I don't see any difference in results from boosting.. if anything it's down for me. But the stats are also subjective. If you are doing the boosting, then chances are you're boosting every proposal. So, in a month of boosting, how can you compare it to proposals not boosted in that month. My hires are down since the boosting started, I noticed it right away. I started boosting religiously for over a month. I saw no results, I stopped.

I boost about half of my proposals (just by chance), so I can clearly see the stats on what percentage of each has been opened. For me, about 15% of unboosted proposals and slightly more than half of boosted proposals are opened. When a proposal is opened, the client contacts me 100% of the time. 

williamtcooper
Community Member

Hey Thiru, did you know that Upwork gives back many of the Connects if you get removed from the top 3. For example if you bid 20 and the basic bid is 5, 15 Connects come back if you are removed from the top three. At least that is what my account appears to be doing. So if you are an excellent match bid a little extra. Have a great day!

what i do know, is ever since the boost thing started, my work has dropped off along with the amount of conversations started. And I've been boosting out the door on every proposal, about 3-5 a day

yeah, i get a trickle back, but it's not worth it in my mind. I simply do not want to see or contemplate that lame message, "you've been out-boosted." that is a full on bummer and moral insult.

 

That's ok. I found a better solution and since we're all gladiators fighting for scraps now, I'm keeping it to myself... ๐Ÿคฃ

You can call me, Moolar, or "Moo" btw

Moolar, I agree something has been off from my perspective also for the bidding process and I have not been able to figure it out - usually do. Make sure that if you do a search on the "Talent" side of Upwork that your Profile can be found. Since the summer of 2022, many Profiles fell into that bucket and unless it was pointed out to Support there would be issues with a profile.

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