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Both Freelance and Client used the same laptop

navidzafar
Community Leader
Navid Z Member Since: May 19, 2021
1 of 24

Good day,

 

Few days back a walk-in customer came to me and asked to file his Tax return. I told him about Upwork and asked to do it through Upwork platform so that I could build my work profile.

He created his account, posted a job and paid funds using the same laptop that I used for completing the assignment.

It was a geniune and fair transaction. 

My concen is:

1- Is there any violation of Upwork Term of Services?

2- Is it ok if a Freelancer and a client use the same Laptop?

 

Thanks

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
2 of 24

This was inappropriate.

 

Upwork has automated algorithms designed to detect inappropriate behavior. You could have triggered a flag and an investigation by doing this.

navidzafar
Community Leader
Navid Z Member Since: May 19, 2021
3 of 24

Thanks you Preston,

What to do now? I didn't have any negative intentions behind it.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 24

Navid Z wrote:,

What to do now? 


Refund the money in full to remove the contract and the unfair advantage from your profile and hope you don't get suspended.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
5 of 24

Navid Z wrote:

1- Is there any violation of Upwork Term of Services?

2- Is it ok if a Freelancer and a client use the same Laptop?


1 - Yes.

2 - No

 


Navid Z wrote:

It was a geniune and fair transaction. 


It wasn't as it was only done on Upwork for you to gain an unfair advantage over other new freelancers.

 

navidzafar
Community Leader
Navid Z Member Since: May 19, 2021
6 of 24

Got it. Thanks.

marc_compte
Ace Contributor
Marc C Member Since: Apr 21, 2021
7 of 24

Petra R wrote:

Navid Z wrote:

1- Is there any violation of Upwork Term of Services?

2- Is it ok if a Freelancer and a client use the same Laptop?


1 - Yes.

2 - No

 


Navid Z wrote:

It was a geniune and fair transaction. 


It wasn't as it was only done on Upwork for you to gain an unfair advantage over other new freelancers.

 


But I thought Upwork was encouraging it.

https://community.upwork.com/t5/Freelancers/Bringing-client-to-upwork-for-0-fee/m-p/737007

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
8 of 24

Marc C wrote:  But I thought Upwork was encouraging it.

Real, genuine clients. Not "I want feedback on my profile so I get my pal/brother/neighbour to fake-hire me on my own laptop and leave me great feedback" kind of clients.

 

The link you included is for top rated freelancers, who generally wouldn't have to resort to fake-hiring. Here the sole purpose was profile-building (he happily admitted that) and that's forbidden.

marc_compte
Ace Contributor
Marc C Member Since: Apr 21, 2021
9 of 24

I understand. But he also said it was a genuine customer walking in, not a brother/pal. I can't just assume he is lying on the genuineness of the contract only because he admitted the obvious (that he wants to build-up the profile, like everyone else when starting).

 

By saying "so that I could build my work profile" you are not implying there is no other transaction and the contract was faked. It may very well mean "I could do the job outside Upwork and pay no fees, but I want to bring it in and I am willing to pay the 20% from my pocket just to build my profile". In his sentence, the "solely" is related to the fact of bringing it in, not to this being the only benefit of the transaction and, thus, a fake contract.

 

I could also conclude the job is genuine because he charged $20 and has a $6/h rate. 3 hours for taxing may be believable, depending on the type of client. They are both from Lahore, which matches his description of the problem here. If they'd want to fake it they could have easily used at least another town and a different computer to avoid flags. But all of that is still not enough for me to conclude anything. He could have given back the $20 on site and they could just be not very good at faking.

 

There is room for suspicion, indeed, and Upwork has many other sources of information to figure it out.

 

If it was indeed a genuine contract I think using the same computer is the biggest issue here and a very bad idea to say the least, especially for your first job. If it is not explicitly against the TOS per se, I wouldn't be surprised if it raised a flag leading to investigation or a more thorough follow-up of this profile.

 

In that is case, the first recommendation would be obvious, don't use the same computer ever again. You may be under constant watch now and you don't want anything you do raising further suspicion. 

feed_my_eyes
Community Guru
Christine A Member Since: May 4, 2016
10 of 24

Marc C wrote:

I understand. But he also said it was a genuine customer walking in, not a brother/pal. I can't just assume he is lying on the genuineness of the contract only because he admitted the obvious (that he wants to build-up the profile, like everyone else when starting).

 


Then you should ask yourself what you would have done in the same situation. Imagine that you run such a well-established business that you have a bricks-and-mortar office in which you can get customers who simply walk in off the street. (If that were me, I wouldn't be on Upwork in the first place, but what do I know.) A client comes in and you do a job for him. Wouldn't you then simply ask the client to pay you, since he's sitting right there in your office? Or would you hand the customer your computer, ask him to go through the process of registering a profile and hire you that way (which I, as a client, would find extremely bizarre and a waste of my time), and force them pay additional, unnecessary exchange rate charges by paying in U.S. dollars instead of the local currency? Do you seriously think that a geniune client would agree to this?

 


Marc C wrote:

He could have given back the $20 on site and they could just be not very good at faking.

 


That would be the more likely explanation.

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