Brother's profile suspended

Salsabeel S · Dec 26, 2019 04:42:03 AM

Dear Upwork Team,

My brother's profile was private and he asked to be public ,Then he received an email saying that your account became public, and when he wanted to apply for a job, he got a notification that your account was (suspended). What is the reason?

Here is the profile's link: **Edited for Community Guidelines**

Kind Regards
Salsabeel Swidan

Goran V · Dec 26, 2019 04:57:43 AM

Hi Salsabeel,

Unfortunately I can't share details for another user with you. Your brother can refer to the information shared with him on his tickets. Thank you.

Salsabeel S · Dec 26, 2019 05:06:53 AM

Sorry for that, but when he try to ask a question, He found the button is
off!
[image: 01.png]

Salsabeel S · Dec 29, 2019 01:14:10 AM

There is nothing shared with him

**Edited for Community Guidelines**

Varun G · Dec 29, 2019 01:31:33 AM

Do you guys regularly connect to the same wireless router or use the same device to access Upwork? That might have raised some red flags in the system.

Petra R · Dec 29, 2019 01:33:32 AM

Varun G wrote:
Do you guys regularly connect to the same wireless router or use the same device to access Upwork? That might have raised some red flags in the system.

Then they'd both be suspended, obviously.

Salsabeel S · Dec 29, 2019 01:53:40 AM

Yes we did, we usually connected in the same wi-fi and same device!
Ok I will not connect like this again, what is the solution for this problem?

Petra R · Dec 29, 2019 02:55:11 AM

Salsabeel S wrote:
Yes we did, we usually connected in the same wi-fi and same device!
Ok I will not connect like this again, what is the solution for this problem?

Never mind the same wi-fi and device, that is not a reason for suspension.

Your brother did not try to add your Payoneer (or use the one you previously deleted) to his account by any chance, did he?

Salsabeel S · Dec 30, 2019 02:10:37 AM

I am using his payoneer card for a year and still using it, I do not think that's the reason!

Petra R · Dec 30, 2019 03:12:15 AM

Salsabeel S wrote:
I am using his payoneer card for a year and still using it, I do not think that's the reason!

Oh dear.... It may well become the reason why you'll be joining your brother...

You do understand that it is strictly forbidden to use someone else's withdrawal method?