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Brother's profile suspended

leelaswidan
Active Member
Salsabeel S Member Since: Sep 17, 2018
1 of 10

Dear Upwork Team,

 

My brother's profile was private and he asked to be public ,Then he received an email saying that your account became public, and when he wanted to apply for a job, he got a notification that your account was (suspended). What is the reason?

 

Here is the profile's link: **Edited for Community Guidelines**

 

Kind Regards
Salsabeel Swidan

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 10

Hi Salsabeel,

 

Unfortunately I can't share details for another user with you. Your brother can refer to the information shared with him on his tickets. Thank you.


Untitled
leelaswidan
Active Member
Salsabeel S Member Since: Sep 17, 2018
3 of 10
Sorry for that, but when he try to ask a question, He found the button is
off!
[image: 01.png]
leelaswidan
Active Member
Salsabeel S Member Since: Sep 17, 2018
4 of 10

There is nothing shared with him

 

**Edited for Community Guidelines**

varungs
Community Guru
Varun G Member Since: Dec 11, 2019
5 of 10

Do you guys regularly connect to the same wireless router or use the same device to access Upwork? That might have raised some red flags in the system.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
6 of 10

Varun G wrote:

Do you guys regularly connect to the same wireless router or use the same device to access Upwork? That might have raised some red flags in the system.


Then they'd both be suspended, obviously.

 

leelaswidan
Active Member
Salsabeel S Member Since: Sep 17, 2018
7 of 10
Yes we did, we usually connected in the same wi-fi and same device!
Ok I will not connect like this again, what is the solution for this problem?
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
8 of 10

Salsabeel S wrote:
Yes we did, we usually connected in the same wi-fi and same device!
Ok I will not connect like this again, what is the solution for this problem?

Never mind the same wi-fi and device, that is not a reason for suspension.

Your brother did not try to add your Payoneer (or use the one you previously deleted) to his account by any chance, did he?

leelaswidan
Active Member
Salsabeel S Member Since: Sep 17, 2018
9 of 10
I am using his payoneer card for a year and still using it, I do not think that's the reason!
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
10 of 10

Salsabeel S wrote:
I am using his payoneer card for a year and still using it, I do not think that's the reason!

Oh dear.... It may well become the reason why you'll be joining your brother...

You do understand that it is strictly forbidden to use someone else's withdrawal method?

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