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Browser Error Message - This file is dangerous..."

wlyonsatl
Community Guru
Will L Member Since: Jul 9, 2015
1 of 20

Over the past couple of hours my Chrome browser is giving me the following error when I try to download a file a client has attached to an Upwork message:

 

“This file is dangerous, so Chrome has blocked it.”

 

Is anyone else having this problem? I have been using Chrome for a long time to access Upwork and this is a first.

amol-lokare
Active Member
Amol L Member Since: Mar 20, 2017
2 of 20

same with me!

its problem with crome but not with Microsoft edge.

ravi_iitian
Community Guru
Ravindra B Member Since: Sep 27, 2015
3 of 20

Hi Will,

 

I too am getting this message from Google Chrome when trying to download a .doc file attached by my client.

 

I too have been using Chrome for a long time to access Upwork, and this is my first time too.

 

"Certa bonum certamen"
shefen
Community Leader
Sheila F Member Since: Apr 6, 2017
4 of 20

Just tested on Chrome and got the same message - download is blocked.

I wonder if Upwork has been blacklisted as a source of malware.

 

ravi_iitian
Community Guru
Ravindra B Member Since: Sep 27, 2015
5 of 20

Tried Firefox, but got a blank document.

 

"Certa bonum certamen"
ravi_iitian
Community Guru
Ravindra B Member Since: Sep 27, 2015
6 of 20

Microsoft Edge worked.

 

"Certa bonum certamen"
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
7 of 20

Hi all,

 

Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.

 

Thank you.

~ Aleksandar
Upwork
wescowley
Community Guru
Wes C Member Since: May 3, 2019
8 of 20

This just started for me today as well.  

 

Solution is to go to Chrome's download list and click "Keep Dangerous File" next to the file that was blocked.

 

blocked file.JPG

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
BEST ANSWER
9 of 20

Hi All,

 

Just wanted to provide an update that our engineers have been made aware of this issue and will work on resolving it as soon as possible.

 

Thanks for your patience.

~ Valeria
Upwork

View solution in original post

f675e4bd
Active Member
Deborah R Member Since: Jun 14, 2020
10 of 20

I am having this issue right now - can you tell me how to get around it?  It won't let me download a file to Chrome b/c it says it is dangerous

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