Mar 21, 2021 12:34:40 PM by Barbara M
I just completed a project. I'm trying to get paid. I can see the money in the "budget" field but the "escrow" field still shows $0.00. At what point does the money become available? Does the client have to do something else first?
Solved! Go to Solution.
Mar 21, 2021 03:11:34 PM by Luiggi R
Hi Barbara,
The project you're referring to is a Fixed-Price contract. The "Budget" field is basically the agreed-upon amount for the project in question. I can see that the funds were already released to you from escrow, which is why is showing $0. You should be able to see those funds as "Pending" when you go to Reports> Overview and they will become available for you to withdraw after the standard five-day security period.
Thank you.
Mar 21, 2021 03:11:34 PM by Luiggi R
Hi Barbara,
The project you're referring to is a Fixed-Price contract. The "Budget" field is basically the agreed-upon amount for the project in question. I can see that the funds were already released to you from escrow, which is why is showing $0. You should be able to see those funds as "Pending" when you go to Reports> Overview and they will become available for you to withdraw after the standard five-day security period.
Thank you.
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