Jun 30, 2019 03:01:34 PM Edited Jun 30, 2019 03:02:31 PM by Rhea Dean P
Hello, I want to buy connects through my Paypal but I don't have a credit card number. Can I buy connects without a credit card number through Paypal?
Jun 30, 2019 03:18:14 PM by Ron M
If you don't have a credit card your only of options of loading your paypal is to have a friend that has a paypal account send you money or you can link your bank account. If you have not linked your bank account yet then you need to enter your account details into paypal. Then they will send your bank two small deposits into your bank account which takes a couple of days. When you get these two deposits go back into paypal and enter these two deposits. After you do this your bank account is now verified with paypal. Now you can go in and transfer money from your bank to paypal. The timeline for the funds to go from your bank to paypal noramally takes from 4-6 days.
Jun 30, 2019 03:29:53 PM by Agustin V
The best option to (sadly) buy Connects is using your UpWork balance, since the system will automatically discount the amount charged.
If you still wanna use PayPal without a CC, you will need a verified account with positive balance.
Jun 30, 2019 11:55:41 PM by Goran V
Hi Rhea,
This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. Thank you.
Aug 5, 2019 03:37:48 PM by Shahbaz R
Aug 21, 2019 09:57:50 PM Edited Aug 22, 2019 07:48:34 PM by Avery O
Hi Ana Marie,
The team will reach out to you to assist you with your concern.
ETA: Hi Ana Marie, I'm coming back here to check if you are unable to select Paypal as a billing method when trying to add it to be able to purchase connects? The option should be at the bottom, just after the credit card option. Let us know so that we can further assist you.
Sep 5, 2019 02:50:17 AM by Goran V
Hi Clarinda,
One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.
Sep 8, 2019 08:37:57 PM by April Ann R
Hi! I also would want to purchase connects but I don't want to add a credit/debit card to my Paypal account. Can you please help?
Sep 8, 2019 09:37:37 PM by Avery O
Hi April,
In order to check which Billing Methods are available to you, please go to your Settings page, and click on the Billing Method link. The Billing Methods are dependent on which are available to you based on your location. In this case, if you the only options are either Paypal, and/or, a debit/credit card, you will need to upload these information on your Upwork account. Once uploaded, you should be able to purchase connects with your Upwork balance.
Nov 1, 2019 07:43:57 AM by Irene A
hello can you help me buy connects I only have paypal. I dont have CC, and everytime I choose paypal for payment still asking for cc info. please help
Nov 1, 2019 08:08:14 AM by Bojan S
Hi Irene,
Please note that only verified PayPal accounts can be used for connects purchasing. Please check the options available to you and learn more about acceptable billing methods for paying memberships.
Thank you!
Aug 7, 2020 04:22:39 PM by Lebis M
Aug 7, 2020 05:20:52 PM by Joanne P
Hi Lebis,
To purchase Connects, you will need to add a billing method. Connects are not sold individually, but bundles begin at $1.50 for 10 Connects. Regardless of which bundle you choose, all Connects are priced at $0.15 apiece. Here are your bundle options:
10 for $1.50
20 for $3
40 for $6
60 for $9
80 for $12
This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. To see the options available to you, click here.
Aug 8, 2020 09:59:36 AM by Lebis M
Aug 8, 2020 10:47:22 AM by Aleksandar D
Hi Lebis,
In order to use Paypal as a billing method on Upwork, your Paypal account must have a linked credit or debit card. Feel free to check out the options available to you and learn more about acceptable billing methods.
Thank you.
Aug 8, 2020 11:47:36 AM by Lebis M
Jan 16, 2020 01:09:39 PM by Muhammad K
Hi there,
Same problem unable to buy connects using paypal instead of credit card, please look into.
Appreciated a swift responce in this regard.
Jan 16, 2020 01:41:28 PM by Bojan S
Hi Muhammad,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those.
Let us know if the issue persists.
Thank you.
Jan 16, 2020 02:25:20 PM by Muhammad K
Jan 16, 2020 02:49:28 PM by Bojan S
Hi Muhammad,
We'll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for reaching out to us.
Mar 20, 2020 08:47:27 PM by Cherry A
Hello,
I want to buy credit and my paypal has an amount, but I dont want to link my creditcard to my paypal. Can you pls help me?
Mar 20, 2020 09:48:08 PM by Aleksandar D
Hi Cherry,
Please note that only verified PayPal accounts can be used for connects purchasing. Please check the options available to you and learn more about acceptable billing methods for paying memberships.
Thank you.
Jan 28, 2020 11:37:27 AM by Lawrence M
I cannot add connects too. Each time I link to PayPal, I'm prompted to enter credit card number!
Jan 28, 2020 12:32:33 PM by Bojan S
Thank you for reaching out to us, Lawrence.
One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method.
Apr 11, 2020 01:20:55 AM by Christine E
Hi, I have the same problem. I am now low on connects and wanted to purchase through Paypal but still, it asks for a credit card number after I choose the option of paying through Paypal.
Apr 11, 2020 02:25:16 AM by Aleksandar D
Hi Christine,
Please note that only verified PayPal accounts can be used to purchase Connects. Please check the options available to you and learn more about acceptable billing methods.
Thank you.
Aug 2, 2020 06:26:18 AM by Clint Vincent Jaso R
Same problem. have enough balance on paypal, but I can't buy connect without any credit card or debit card, however the other freelancer that I have known, they can purchase via paypal without linking their debit or credit card.
Please help
Aug 2, 2020 06:38:21 AM by Aleksandar D
Hi Clint Vincent,
In order to use Paypal as a billing method on Upwork, your Paypal account must have a linked credit or debit card for recurring payments (for example, for membership fees). For cases like this, a funding source is required to add Paypal as a billing method. Please check the options available to you and learn more about acceptable billing methods.
Thank you.
Sep 14, 2020 03:39:45 AM by Rosa Lorena M
Sep 14, 2020 03:48:53 AM by Aleksandar D
Hi Rosa Lorena,
In order to use Paypal as a billing method on Upwork, your Paypal account must have a linked credit or debit card for recurring payments (for example, for membership fees). For cases like this, a funding source is required to add Paypal as a billing method.
In the meantime, feel free to check the options available to you and learn more about acceptable billing methods.
Thank you.
Sep 27, 2020 06:30:59 PM by Sunshine Joy D
I have the same problem. I can't buy connects but I do have paypal account but no credit card. Hoping you can help me too.
Sep 27, 2020 08:57:59 PM by Luiggi R
Hi Sunshine,
For you to be able to buy Connects using your Paypal account, it must have a linked credit or debit card for recurring payments. You'll need to have a funding source in order to add your Paypal account as a billing method. Feel free to check this help article regarding our acceptable billing methods.
Thank you.
May 17, 2021 07:56:34 AM by Jeffrey R
Hi, I can't use my paypal balnce to buy connects. It always asks for credit or debit card details
May 17, 2021 08:42:49 AM by Bojan S
Hi Jeffrey,
Please note that a verified PayPal account can be used as a billing method. To learn more about verifying and linking your PayPal account, click here.
To learn more about acceptable billing methods for paying memberships please read this help article.
Thank you!
Mar 11, 2024 03:17:47 AM by Ydnar Loui B
Hi, I have the same problem, I have verified paypal with enough balance, but still kept on asking for credit card. please advise, thanks
Mar 11, 2024 03:52:41 AM by Luiggi R
Hi Ydnar,
Does your PayPal account have a funding source? You'll need to add one to use PayPal as your billing method. I've pulled this article from PayPal for more information on how to do that if you haven't already done so.
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