Buy connects without credit cards

[sofiabmunoz]

Hi!

I want to buy connects without using credit cards. Upwork transferred my money directly to Paypal without my permission and I ran out of funds to buy connectors. What I can do? Can Paypal money be refunded to Upwork?

Thanks.

[BojanS]

Hi Sofia,

After setting a payment schedule, your earnings will automatically be released based on the schedule you have set and the balance limit (i.e withdraw earnings after they reach $100). Please check out this article for more information and note that you're able to Maintain a Reserve Balance to reserve some of your balance to buy Connects. One of our team members will reach out to you directly via a support ticket to further assist you with purchasing connects.