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rkulahin
Community Member

CLIENT REFUSED TO RELEASE THE FUNDS ON THE COMPLETION OF MILESTONE

Good afternoon. My name is Rostislav.
The client I'm working with now refuses to close the contract and pay me the money that I earned.
The client continues to demand more and more (not specified in the contract).
He suggested changing a few points from the contract
("I want you to keep in mind i skip 2 part of contract
1- translate the game from english to arabic
2- buy more trying via google play
**Edited for Community Guidelines**,
to which I agreed, and fulfilled all the requirements and even made a few extra points. But after completing all that he demanded, he began to put forward new demands for which I did not agree.
Also, the client has repeatedly confirmed the execution of the work, but after which, as I said earlier, he begins to put forward new non-negotiated requirements.

 

I can provide screenshots of the conversation if necessary

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Rostislav,

 

I`m sorry to hear about the bad experience you had. I would like to confirm that you will need to submit the work on the milestone created for you. After 14 days the funds will be transferred to your account if no actions are taken on the milestone. Keep in mind that if you resubmit the work again you will reset the 14 days period. To learn more details about fixed price protection, check out this Help Article. Thank you.

~ Goran
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