CLOSED BANK ACCOUNT

[021f2acb]

The Bank account I used to process the LFT was closed. Upwork continues and completed the transfer of funds to that account. What should I do? Is the fund will be back to my upwork account? Thank you.

[PradeepH · Accepted solution]

Hello Ayumi,

Thank you for your message. I am sorry to hear about your recent fund withdrawal. If your bank account is already closed before completion of your fund withdrawal, the fund will be reversed back to your Upwork account. Please note that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

Thank you

Pradeep

[021f2acb]

Thank you so much for your help. Will update soon if the fund will reflect or not on my upwork balance. Stay safe.

[4e8af4b1]

Hi I have the same issue, I processed a LFT and my Bank inform me that my account was closed already.

Upwork Ref ID: 457057928

[AveryO]

Hi Ian, 

If the bank account is closed, it will automatically be refunded to your account within 8 to 10 business days. If, after ten days, the money still hasn't been reflected in your Upwork account, you can reach out to us here or through the Customer Support channels so that you can be assisted further.  

[aileenmanalo]

Hi All, 

Same issue with me. I withdrew my account yesterday and usually, the balance will reflect within the day. I tried calling the bank and to my surprise, they closed my account without notice. Do I need to file anything to get my funds back or will it automatically reflect on my balance? 

Thank you so much

[759e32fa]

Hi Aileen,

Thank you for reaching out. Were you able to ask when exactly the account was closed? Because if your bank account is already closed before the completion of your fund withdrawal, the fund will be reversed back to your Upwork account.