Call before a contract?

[slavkoa]

Is a validation of ToS if you make call at hangout before contract?
"To make a call on hangout you share one time link with potencial client and no other contact information is shared. "

[BojanS · Accepted solution]

Hi Slavko,

Freelancers and clients may not request or share any contact information before a contract is started. You can learn more about sharing information on Upwork here. 

Thank you!

[slavkoa]

Thank you , i just explain a client it not option to make a hangout call before contract.

[lysis10]

Bojan forgot to mention Enterprise. Enterprise clients can chat anywhere. Upwork themselves use Google Meetings, so first make sure it's not an Enterprise client.

[slavkoa]

Jennifer M. Is not , just a regular client.  So no call for him before contract.
I have read article Bojan pointed to and there is explained well and pointed about Enterprise are excluded from some of this rules.

[lysis10]

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Slavko A wrote:

Jennifer M. Is not , just a regular client.  So no call for him before contract.
I have read article Bojan pointed to and there is explained well and pointed about Enterprise are excluded from some of this rules.

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ok cool. Just making sure you don't tell an Enterprise client that you can't and lose the job over something silly like that. ✌

[nitinsharma56]

Delete

[ravi_iitian]

Yes, you can use Upwork facilities (messaging, Zoom, etc.) before a contract starts.

You cannot communicate outside Upwork until a contract is in place.