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cameliascripa
Community Member

Can I ask my client to revise his feedback after the project was closed?

I can't find the FEEDBACK button, nor the 'Enable client to change feedback' link.

The client was in a hurry and only gave me 5 stars, but would like to also give written feedback.

How can this be solved?

Many thanks! 

Camelia M. 

5 REPLIES 5
prestonhunter
Community Member

I've read the article and followed the steps, however I don't have the FEEDBACK button, nor the 'Enable client to change feedback' link. 

sofia2008
Community Member

You already have 5 stars. You should not ask him to leave a written feedback.

 

Approaching Clients about Feedback – Upwork Customer Service & Support | Upwork Help

LOL.

 

If I gave a freelancer a five-star review with no written feedback and then he enabled me to CHANGE my review and asked me to do so... I'm pretty sure he would regret it.


If we take what the original poster said at face value:

That is not what happened.

She didn't ask the client to do anything. Her client asked her for the opportunity to add written feedback.

 

Obviously she already knows it would be highly inappropriate for her to have asked the client to change the feedback.

I agree, but my comment addressed : Can I ask my client to revise his feedback after the project was closed?

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