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alex_yuryeva
Community Member

Can I end the contract that was automatically started via Project Catalog by client?

The client purchased and started contract from my Project Catalog.

But I'm not able to start working on that project.

There is still less then 24 hours since contract was started. 

So can I decline or end this contract and it will not affect to my profile rate as a freelancer?Can you give me advice how to make it all correctly and how to avoid those situations in the future.

Thanks!

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Oleksandra,

 

You can cancel a contract within 24 hours of the client submitting requirements without any penalty or impact on your Job Success Score.

~ Joanne
Upwork

Thank you for the answer.

I can just end the contract as via screensot?

Thanks

Hi Oleksandra,

 

Yes, you can end the contract using that option. 

~ Joanne
Upwork
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