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chduts
Community Member

Can I report a client after having worked for them?

Update: thank you, everyone, for the comments, but I'll try to get this post taken down now  because I think that perhaps I didn't explain myself well. I got lots of replies addressing the "one job I was focused on" when the issue was something else. Freelancing is great, I love it. I just thought it wasn't right to end things in the way it was described without any notice, without an email, not even a message when we were in constant communication during the first months. There is nothing wrong in expecting some communication and professionalism from someone you're working with, that was all. I feel I have to explain so much to people who misunderstand this post, so I'm taking this down. 

Thanks for your input.

 

A client hired me a few months ago. I loved the job, I found it so interesting and I worked hard on it. The client said that I was doing a great job. After a few weeks, another freelancer who was on the team got behind on his work which resulted in me getting less work and consequently I earned a lot less. It meant that this job - which was my main job - had now changed to a side hustle and I had to look for something else to keep paying the bills. I asked about the reason for the decrease in work and it was explained that the other freelancer was slow. 

In my job interview, the woman had stated that as long as I kept on logging film clips she would keep on sending me more but that didn't happen. When I said that I now saw myself forced to find another job, she said that no one has a specific output. The other freelancer's output influenced my earnings, though, so I didn't think that was fair but I didn't say anything, not wanting to argue about it. I started looking for work. The film clips lowered from 156 per week to 23, 20, even 8 one week. It was so disheartening and I was worried about making ends meet. I had relied on this job being my main work. 

Anyway, I got a great work assignment somewhere else and was busy with that, so when she sent me only 8 film clips that last week I didn't have time to do them. 

I didn't get more film clips after that. Today, I noticed that she took my film clip folder off Google Drive. (I had even purchased more MB on Google Drive for this job...)

No notice, no email, nothing, she just disappeared, that was it. Who does that? It seems so unprofessional and childish...

ACCEPTED SOLUTION
796a95d8
Community Member

You can't report it, only ask to end the contract and leave a review about their professionalism.

 

This is the nature of freelancing. You can't sustain yourself on one gig for long. This gig has run its course, you have a new one now, so focus on it instead. 

View solution in original post

20 REPLIES 20
prestonhunter
Community Member

You can not report this client for any of what you described here.

 

You can report clients for violating Upwork TOS. This client did not do so.

I understand. I just think that communication between her and me would have been great. She could have let me know that she was dropping me, not just doing it without letting me know. 

tlsanders
Community Member

Did you let her know that you wouldn't have time to take on the work you didn't do? 

chduts
Community Member

I told her that I would have less time once I found more gigs. There was communication from me.

tlsanders
Community Member

Perhaps she thought "less time" would still allow you to do 8 files--5% of the original assignment. 

 

Did you tell her right away when she assigned the files that you couldn't take them on, or just ignore them? 

chduts
Community Member

No, sending me fewer files had been going on for 6 or 7 weeks, maybe more. She said it was "only temporary" and that it "would increase soon again", the other freelancer "was just behind" and no one had a specific expected output. That freelancer had been "behind" for more than a month now and I get dropped for being late for 8 files when I've always been on time and responsible about my work? I did not ignore the files, I was a little behind, that was all. 

I understand why you're asking me these questions but the lack of communication and conflicting answers had been going on for a while now. It's ok, though. Not a big deal, I just wanted to know if this behavior was common and if I could report it, but I got my answers.

Thanks!

 

tlsanders
Community Member

I think you're probably going to take this as a snarky comment, but I don't mean it that way. Freelancing will be hard on you if you get this stressed out about a situation like this and consider this something that could or should be reported to some authority. It's best to spread your eggs into multiple baskets and be prepared for one client to drop away at any time.

chduts
Community Member

No worries, it's not a snarky comment but I am getting the feeling that most people are misunderstanding my post. It was not the only gig I had. I had others too. The issue is not that it ran its course, but the lack of communication, the way it was handled. I am going to take this post down now since I perhaps didn't explain myself very well, I get too many replies that address the "one job but not the real issue, the lack of communication and ending things without a single comment. 

tlsanders
Community Member

A lot of clients hire freelancers because they are overwhelmed, or go looking for freelancers at the last minute because they're disorganized. A lot of smaller ones don't really know how to manage freelance relationships. So, poor communication isn't unusual. In my experience, most successful freelancers take control of the relationship and structure of the communication. Even so, some clients are just tough in that regard. You can choose not to work with them, but you can't change them. 

chduts
Community Member

Yes, that's probably what happened. Thanks for your great answer! 
I had always had great communication with clients, so I suppose there is always a first ๐Ÿ˜‰

Thanks for all your help!

asnide1
Community Member

I'm very sorry you went through that.  I'd be on fire mad at the freelancer.

Christine, I'm sorry that you are disappointed by this turn of events.

 

But this is freelancing. Not full time employment.

 

What you are describing is normal and should be expected.

Thank you for commenting. I didn't see this as full-time employment. I had other, smaller freelancing jobs too at the same time. I understand that this is freelancing but I think that communication should still be a part of it. Not dropping someone like a hot potato and not telling them anything after we signed a contract. 

chduts
Community Member

Thank you for your comment. It's ok. I'm not mad, I just think it's strange not to say anything.

Have a great weekend!

lysis10
Community Member

ngmi if you think  of this as a job and get 1 client and think you're set.

chduts
Community Member

I didn't say that I thought I was "set with one client." I think you misunderstood, I think I mentioned I had other jobs too. I call them jobs but of course I know it's freelancing. In the end, what does it matter what I call it? I am talking about communication. That should still be important, regardless of what anyone does. Dropping someone when you have a contract, without telling them anything is unprofessional; one should at least say something.

Ngtm? That's a harsh thing to say and I do not agree with that. 

796a95d8
Community Member

You can't report it, only ask to end the contract and leave a review about their professionalism.

 

This is the nature of freelancing. You can't sustain yourself on one gig for long. This gig has run its course, you have a new one now, so focus on it instead. 

chduts
Community Member

Thank you! Yes, I thought of contacting them and asking them to end the contract. I think it's probably the best thing to do and move on. 

I didn't have this as just one gig. There were others too. I just had it organized as the main one since it gave me a lot of work in the beginning.

Thanks for replying. I appreciate it.

796a95d8
Community Member

Good luck Christine!

chduts
Community Member

Thank you! ๐Ÿ™‚

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