Can i Call directly to my client outside Upwork? I mean direct phone call

[fahimferdoush]

I am working on Upwork for the last 5 years and I follow all guidelines. 
But I have a question on this point. 

I am working with a client for the last 1 year and we are working through Upwork. we have a large target in the next 1 year. all our works payments are made by up works. But can I directly call him on his phone if I have his number? Like we will not do any deal outside of Upwork or take payment out side Upwork(that's risky)  just if I call him every day on the phone it gets easier for all instructions. 
Is it ok? 

[ashrafkhan81 · Accepted solution]

Yes you can call him, email him, meet him and do whatever you like as long as the payments take place on the Upwork platform and there is a contract. 

[ravi_iitian]

Fahim,

Try to keep all communication with the client within the Upwork platform.

That way you will have a record of your communication if anything goes wrong.

[3a761b81]

Yes, you can. I have had zoom/skype meetings with my Upwork clients before. As long as you have an active Upwork contract with a client, you can take your communication off Upwork if both you and the client are comfortable with it.