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levitskyi_oleg
Community Member

Can not remove association with my freelancer profile on closed agency

There are no active contracts against agency but I still can see «Associated with» badge with this Agency.

How can I remove this association as I'm not using it for 2.5 years?

 

Can not find anything inside account profile to remove it

ACCEPTED SOLUTION

Hi Oleg, 

 

I'm sorry to hear that issue persists. One of our team members will reach out to you directly via a support ticket to further assist you with this concern.

 

Thank you for your patience. 

~ Bojan
Upwork

View solution in original post

6 REPLIES 6
BojanS
Community Manager
Community Manager

Hi Oleg,

 

You should be able to leave the agency by going to Settings › My Teams. There you'll find the "Leave Team" button (screenshot for reference).

 

Feel free to reach back to us if you need any further assistance.

 

Thank you!

~ Bojan
Upwork

Hi Bojan.

 

Somehow I'm not inside this team (look at the attached screenshot) but still can see «Associated with» (look at the іусщтв attached screenshot)

Hi Oleg,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

Hi Bojan.

 

Thank you for your answer.

I cleared the cache, it didn't help. Logged in from another computer and browser and did not help either

Hi Oleg, 

 

I'm sorry to hear that issue persists. One of our team members will reach out to you directly via a support ticket to further assist you with this concern.

 

Thank you for your patience. 

~ Bojan
Upwork

Thanks a lot, Bojan.

The issue was solved

 

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