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californiapz
Community Member

Can one-star rating by client be removed?

Can top-rated freelancer remove one-star rating given by a client?

Thanks.

2 REPLIES 2
nyonomega0
Community Member

YES. 

aocumen
Community Manager
Community Manager

Hi Yousheng, 


As a Top Rated freelancer, you have the "Feedback Removal" perk. Certain restrictions apply that you need to meet before you can request for specific feedback to be removed:

  • Requests may only be made every three months and only after ten or more completed contracts from the time you submitted your previous request.
  • If you are an agency, your profile must be Top Rated or Top Rated Plus to remove feedback from contracts performed by your agency.
  • Agency feedback removal requests must be submitted by the agency owner, business manager, or agency admin.

When you are ready, scroll down to the "Request feedback removal" section of the article I linked above so that you can file your request.


~ Avery
Upwork
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