Can't Access Job Invitation

[mikerocha]

H e l l o  ~

I just received an email notification of a job invitation.  Unfortunately, when I click on either the Accept Interview button, or the View Full Job Description button, or the title of the job itself, I'm taken to a page with a 'You are not authorized to access this page.' message.  Frustrating!  Would like to solve this as soon as possible, please, so I can apply for this job! . . . .

T h a n k s  ~

~ M i k e

[jake_sommerville]

Has your profile been accepted?

Your photo is upside down and you have no job title.

[mikerocha]

Hi, Jake ~

Thanks for the prompt response!

I'm assuming my profile has been accepted.  I'm listed as an 'Active Member.'  How could I tell if my profile hadn't been accepted? . . . .

~ M i k e

[jake_sommerville]

I think active member is a forum title.

They'll send you an email when your profile is approved.

"Congrats, ___. You're ready to apply!" is the title.

[jsutherland]

You are logged into your client account and that's why the links don't work. Log into your freelance account and the links will work correctly.

[vladag]

Hi Michael,

Could you please share the link and a screenshot of the invitation you received with Customer Support, so they can take a look?

Also, please upload a new photo as the one you currently have is not in line with our ToS.

[mikerocha]

Hi, Vladimir ~

==>  Screenshot attached.

==>  Here's the Accept Interview button link ::  **Edited for Community Guidelines**

==>  Happy to upload a new profile photo.  Are logos allowed? . . . .

T h a n k s  !  ~

~ M i k e

[vladag]

Hi Mike,

Please share the details I removed from your post with Customer Support, as we can't share or discuss account specific details in the Community.

No, you can't use a logo as your freelancer profile photo. You can find more details in our ToS, advice in this blog article and profile samples in this Help article.

[bergeronclaude16]

Hello

I have the same problem. Can't access the job description. Not authorised

Thank you

[kochubei_valeria]

Hi Claudette,

It can be that the client made the job post private or closed it. Were you invited to apply for the job?

[pyim]

Valeria -

I'm finding something similar - I would like to accept an invitation to interview for a project but when I accept the invitation I get the message "You are not authorized to access this page"

Peter

[kochubei_valeria]

Hi Peter,

I checked and it doesn't look like a client sent you an invite to apply for a while. You have sent your proposal to a client's job, but they need to accept it in order for it to become an interview. 

You can check your current and past invites on your Proposals page.

[corbin-gill]

Same issue for me as everyone above. I received an invite to interview through email less than an hour ago, but I can't accept the invite, or view the job description due to a, "You are not authorized to view this page." error.

[kochubei_valeria]

Hi Corbin,

I checked and it doesn't look like you have received any invites recently. Could you please send me a private message with a screenshot of the email you are referring to? Click on my name next to this post in order to send a private message.

[nyamuu]

I got an interview invitation in the morning but i can't access the job description in that am receving an error message 'You are not authorized to access this page'. Please help me

[g_vasilevski]

Hi Martin,

One of our team members will contact you directly via ticket and assist you further.

[leyreramoscastro]

Hi.
I'm not sure I'm communicating in the right place.
I have a similar problem and I can't agree to accept an interview with a client, I don't want to lose that job and I need help.
Could you help me? I attach screenshots of the work and the error that appears. Thank you so much in advance for your attention.
Leire

**Edited for community guidelines**

[tinker_bell3]

Hi Leyre,

Please check Avery's reply here. Thank you!