Apr 11, 2016 04:06:50 AM by Michael R
H e l l o ~
I just received an email notification of a job invitation. Unfortunately, when I click on either the Accept Interview button, or the View Full Job Description button, or the title of the job itself, I'm taken to a page with a 'You are not authorized to access this page.' message. Frustrating! Would like to solve this as soon as possible, please, so I can apply for this job! . . . .
T h a n k s ~
~ M i k e
Apr 11, 2016 04:21:34 AM by Jake S
Has your profile been accepted?
Your photo is upside down and you have no job title.
Apr 11, 2016 04:26:58 AM by Michael R
Hi, Jake ~
Thanks for the prompt response!
I'm assuming my profile has been accepted. I'm listed as an 'Active Member.' How could I tell if my profile hadn't been accepted? . . . .
~ M i k e
Apr 11, 2016 04:33:47 AM by Jake S
I think active member is a forum title.
They'll send you an email when your profile is approved.
"Congrats, ___. You're ready to apply!" is the title.
Apr 11, 2016 04:54:05 AM by Jean S
You are logged into your client account and that's why the links don't work. Log into your freelance account and the links will work correctly.
Apr 11, 2016 06:03:36 AM by Vladimir G
Could you please share the link and a screenshot of the invitation you received with Customer Support, so they can take a look?
Also, please upload a new photo as the one you currently have is not in line with our ToS.
Apr 11, 2016 06:09:23 AM Edited Apr 11, 2016 06:17:24 AM by Vladimir G
Hi, Vladimir ~
==> Screenshot attached.
==> Here's the Accept Interview button link :: **Edited for Community Guidelines**
==> Happy to upload a new profile photo. Are logos allowed? . . . .
T h a n k s ! ~
~ M i k e
Apr 11, 2016 06:27:09 AM by Vladimir G
Please share the details I removed from your post with Customer Support, as we can't share or discuss account specific details in the Community.
No, you can't use a logo as your freelancer profile photo. You can find more details in our ToS, advice in this blog article and profile samples in this Help article.
Jul 21, 2016 11:17:57 AM by Claudette B
I have the same problem. Can't access the job description. Not authorised
Jul 21, 2016 11:32:45 AM by Valeria K
It can be that the client made the job post private or closed it. Were you invited to apply for the job?
Sep 2, 2016 08:06:15 AM by Peter Y
I'm finding something similar - I would like to accept an invitation to interview for a project but when I accept the invitation I get the message "You are not authorized to access this page"
Sep 2, 2016 08:31:24 AM by Valeria K
I checked and it doesn't look like a client sent you an invite to apply for a while. You have sent your proposal to a client's job, but they need to accept it in order for it to become an interview.
You can check your current and past invites on your Proposals page.
Aug 8, 2016 02:54:38 PM by Corbin G
Same issue for me as everyone above. I received an invite to interview through email less than an hour ago, but I can't accept the invite, or view the job description due to a, "You are not authorized to view this page." error.
Aug 8, 2016 04:21:50 PM by Valeria K
I checked and it doesn't look like you have received any invites recently. Could you please send me a private message with a screenshot of the email you are referring to? Click on my name next to this post in order to send a private message.
Nov 26, 2017 06:05:04 AM by Martin N
I got an interview invitation in the morning but i can't access the job description in that am receving an error message 'You are not authorized to access this page'. Please help me
Nov 26, 2017 06:15:43 AM by Goran V
One of our team members will contact you directly via ticket and assist you further.
Jan 18, 2022 05:22:48 PM Edited Jan 18, 2022 06:33:32 PM by Joanne Marie P
I'm not sure I'm communicating in the right place.
I have a similar problem and I can't agree to accept an interview with a client, I don't want to lose that job and I need help.
Could you help me? I attach screenshots of the work and the error that appears. Thank you so much in advance for your attention.
**Edited for community guidelines**
Jan 18, 2022 07:03:13 PM by Joanne Marie P
Please check Avery's reply here. Thank you!