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Can't Access Job Invitation

mikerocha
Active Member
Michael R Member Since: Apr 11, 2016
1 of 16

H e l l o  ~

 

I just received an email notification of a job invitation.  Unfortunately, when I click on either the Accept Interview button, or the View Full Job Description button, or the title of the job itself, I'm taken to a page with a 'You are not authorized to access this page.' message.  Frustrating!  Would like to solve this as soon as possible, please, so I can apply for this job! . . . .

 

T h a n k s  ~

 

~ M i k e

jake_sommerville
Ace Contributor
Jake S Member Since: Mar 29, 2016
2 of 16

Has your profile been accepted?

 

Your photo is upside down and you have no job title.

mikerocha
Active Member
Michael R Member Since: Apr 11, 2016
3 of 16

Hi, Jake ~

 

Thanks for the prompt response!

 

I'm assuming my profile has been accepted.  I'm listed as an 'Active Member.'  How could I tell if my profile hadn't been accepted? . . . .

 

~ M i k e

jake_sommerville
Ace Contributor
Jake S Member Since: Mar 29, 2016
4 of 16

I think active member is a forum title.

 

They'll send you an email when your profile is approved.

 

"Congrats, ___. You're ready to apply!" is the title.

jsutherland
Community Guru
Jean S Member Since: Oct 22, 2007
5 of 16

You are logged into your client account and that's why the links don't work. Log into your freelance account and the links will work correctly.

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
6 of 16

Hi Michael,

 

Could you please share the link and a screenshot of the invitation you received with Customer Support, so they can take a look?

 

Also, please upload a new photo as the one you currently have is not in line with our ToS.

Untitled
mikerocha
Active Member
Michael R Member Since: Apr 11, 2016
7 of 16

Hi, Vladimir ~

 

==>  Screenshot attached.

 

==>  Here's the Accept Interview button link ::  **Edited for Community Guidelines**

 

==>  Happy to upload a new profile photo.  Are logos allowed? . . . .

 

T h a n k s  !  ~

 

~ M i k e

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
8 of 16

Hi Mike,

 

Please share the details I removed from your post with Customer Support, as we can't share or discuss account specific details in the Community.

 

No, you can't use a logo as your freelancer profile photo. You can find more details in our ToS, advice in this blog article and profile samples in this Help article.

Untitled
bergeronclaude16
Active Member
Claudette B Member Since: Jul 21, 2016
9 of 16

Hello

I have the same problem. Can't access the job description. Not authorised

Thank you

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
10 of 16

Hi Claudette,

 

It can be that the client made the job post private or closed it. Were you invited to apply for the job?

~ Valeria
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