Can't Downgrade to basic Package that is about to renew tommorow

[chris_meli]

I can't click the submit button to downgrade and I am going to be charged tomorrow.

[AveryO]

Hi Chris, 

We apologize for the delay. A Customer Support Team member reached out to you to assist you through an email support ticket to assist you further with your concern. You should be able to access your support tickets at this link. Please don't hesitate to update your ticket thread if you have further questions regarding your concern.