Actually it's not personal information. It's my email address. Currently my upwork account is associated with this email address "firstname.lastname@example.org" whereas I wanted to change it couple of weeks before to "email@example.com". Both are my accounts. But I don't use the first one usually.
Now the problem is when I try to change it from "firstname.lastname@example.org" to "email@example.com" . Upwork system gives me error "This email is already in use".
Yet when I think of disabling the already associated account with firstname.lastname@example.org ( which I had created before other than this one ). Neither I could sign in nor i could recover it.
I think my account xyz@gmail is disabled ( I had disabled it long before ). But account id is still associated with it.
Kindly resolve this issue. Because email@example.com is my primary account and more secure. I use it everywhere and can access it on my mobile.
Hope you understand my problem.
Looking forward to you reply.
Regards Zeeshan Faiz
I have the same problem. Can you please guide how I can edit my upwork Gmail account so that In future if there is any problem occurs I can resolve it.
Because Gmail is very important for upwork any information regarding is come in our Gmail account.
Please help me with this.
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