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Can't Get paid with PayPal. The withdrawal is refunded to upwork every time

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Active Member
Mary A Member Since: Oct 11, 2019
1 of 2

Every Time I'm trying to get money to my PayPal or another payment method the summ with the fee is refounded. 

When I click on "Get payed" -> "Get payed now" It shows a success message that everything is ok and payment was processed successfuly.

After a min I get a notification that "My payment could not be processed".

Please help me to understant how and why this happens, and how can I fix this?

 

**Edited for community guidelines**

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Mary,

 

We'll have one of our agents reach out to you via a support ticket to assist you with processing your withdrawal. 

 

Thank you for reaching out to us. 

~ Bojan
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