Can't Log In

[birdsbear]

Hi, hoping someone can help me. I'm new to Upwork and just created (attempted) a new account. I am able to get to the final step of the create-profile page and then it just spins. I've tried on mobile and a second PC, but they all stop loading on the same page. I've attached a snip of the last page I get to. Thanks in advance to anyone that can assist me.

-Andrew

[JoanneP]

Hi Andrew,

Can you please clear your cache and cookies or try to use a different browser? If that doesn't help, please let us know. Thank you!

[birdsbear]

Hi Joanne,

I have tried and no luck. I've tried on my cell phones browser, in the Upworks app, on my computer in IE, Chrome and Chrome in incognito.

Thanks,

-Andrew

[JoanneP · Accepted solution]

Hi Andrew,

Thanks for updating us about this. I've shared your concern with the team, and one of our team members will reach out to you directly via support ticket to assist you further. 

[birdsbear]

Great, thank you very much!

-Andrew