Nov 22, 2020 01:28:32 PM by Albert C
Hey, I am trying to complete my Identity Verification, but every time I click something on the Support home page, it takes me back to the landing page. I tried on Safari, Google Chrome, and Safari for iOS. Is this just on my end, or should I use a different device?
Nov 22, 2020 01:41:31 PM by Luiggi R
Did you follow the instructions from within the support ticket that was created for your identity verification process? If you did and the problem persists, please let me know so we can further assist you.
Nov 22, 2020 01:43:36 PM by Albert C
Nov 22, 2020 04:46:22 PM by Luiggi R
Thanks for confirming that. I shared this with the team and one of our agents will be reaching out to you via a support ticket to assist you further.