🐈
» Forums » Freelancers » Can't Upload Image
Page options
vrajic
Community Member

Can't Upload Image

I've now tried uploading 2 different images and just keep getting this error message...

Can't upload image.

Sorry, something went wrong. We were unable to upload your image, or contact customer support for more information.

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Vivian,

 

Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

 

Thank you!

~ Bojan
Upwork
Latest Articles
Top Upvoted Members