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Can't Upload Profile Photo

Active Member
Joseph M Member Since: Feb 26, 2019
1 of 2

Hello, I am trying to create an Upwork profile. I am able to complete all sections of the profile except for the profile picture. Originally I received an error message saying that my photo needed to be at least 250 x 250 pixels in dimension. I have resized the photo, rotated the photo, tried different browsers (Google Chrome and Microsoft Edge), and have cleared my cache. Now Upwork can't even upload the photos to try and crop. Can you assist?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Joseph,

 

One of our team members will reach out to you directly to assist you with uploading your profile photo, thank you for reaching out to us. 

~ Bojan
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