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l_mcclellan
Community Member

Can't access earnings available/get paid

Hi,

I have earnings available, and I'd like to get paid (of course). It's under $100 so it won't automatically be sent.

The problem is that "Get paid now" button (whatever it's called) is asking for a code sent to my cell phone. But my cell phone is dead. It's been dead for a week, but I'm unable to fix it or buy a new one right now. 

Any advice? I understand the need for security, of course, and normally this wouldn't be an issue. But I need the money.

Leah

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Leah,

 

I've shared your concern with the team, and we'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi
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