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Can’t add the billing method

Hey everyone ,
This is Raman . I am a freelancer and new to upwork and I want to buy new connect’s but am unable to add a BILLING METHOD to my account .

whenever I fill all the details it gives the error”YOUR BANK WAS UNABLE TO VERIFY YOUR INFORMATION”

when I contacted my bank they said everything from their side is working properly.....

Only me is facing the issue or it’s a normal problem

Please guide to me asap as I want to buy more connects as my existing connects are over .

When I filled all the details in the “GETPAID” the same account has been approved for the withdrawal .

Awaiting for the response and any sort of help is highly appreciated


Hi Raman,


I've escalated your concern to our team. One of our team members will reach out and assist you directly via a support ticket

~ Joanne
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