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» Forums » Freelancers » Re: Can’t add the billing method
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bains_raman
Community Member

Can’t add the billing method

Hey everyone ,
This is Raman . I am a freelancer and new to upwork and I want to buy new connect’s but am unable to add a BILLING METHOD to my account .

whenever I fill all the details it gives the error”YOUR BANK WAS UNABLE TO VERIFY YOUR INFORMATION”

when I contacted my bank they said everything from their side is working properly.....

Only me is facing the issue or it’s a normal problem

Please guide to me asap as I want to buy more connects as my existing connects are over .


When I filled all the details in the “GETPAID” the same account has been approved for the withdrawal .

Awaiting for the response and any sort of help is highly appreciated

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Raman,

 

I've escalated your concern to our team. One of our team members will reach out and assist you directly via a support ticket

~ Joanne
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