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ec61790a
Community Member

Can't buy Plus membership

Hi, i would like to buy plus membership but i have this message from 3 days, could you help me?

 

"We are in process of subscription renewals and upgrades are not possible during that period. Please come back later."

 

regards,

Luca

ec61790a_0-1653553671682.png

 

1 REPLY 1
759e32fa
Moderator
Moderator

Hi Luca,

 

Thank you for reaching out to us. I checked your account and saw that your billing cycle is currently resetting. Your billing cycle restarts every 26th of the month. Kindly wait 48 hours before trying to upgrade again. If you're still getting the same error by the 29th of this month, please let us know so we can further assist you.


~ AJ
Upwork
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