I've recently been trying to add members to my Agency on Upwork. However, I've been having issues when finding a freelancer under me or even changing their hourly rate. At the moment, I've recently added a new member probably a few hours ago and when I try to change his hourly rate it does not change which is a bit frustrating. I created a video but due to your policy, I can't post it as it's showing the person's account and info.
Before I proceed, will you please check if you added the freelancer as an exclusive freelancer, or as a non-exclusive freelancer? You will only be able to edit a freelancer's hourly rate if the freelancer is an exclusive member of your agency.