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Can't change country; can't verify phone

Community Guru
Nina K Member Since: Nov 29, 2017
21 of 68

Hi Anindya,

A member of the team will be reaching out to you directly to help assist you with this.

~Nina
Active Member
Alexander B Member Since: Jul 7, 2018
22 of 68

I am having the same problem. My permanent address is in the US but I spend about 25% of the year in Chile where I do not have access to my USA phone. Can you change my country to Chile so I can receive the text?

Also, can I change my country later back to the US when I return there?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
23 of 68

Hi Alexander,

 

One of our team members will reach out to you directly and assist you further, thank you!

~ Bojan
Untitled
Active Member
Nodia Akter N Member Since: Jun 18, 2019
24 of 68

Anyone please change my country to Bangladesh? 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
25 of 68

Hi Nodia,

 

Your country is now updated, thank you.


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Active Member
Joseph M Member Since: Sep 30, 2018
26 of 68
Hello. I have the same problem as others. I initially created the account in the USA but now I live in Germany.
Community Guru
Jo-An B Member Since: Aug 2, 2016
27 of 68

Hi Joseph,

I've changed your country to Germany. Please update your address accordingly. 

~ Jo-An

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Active Member
Paul F Member Since: Feb 13, 2019
28 of 68

Hi Avery, I'm also trying to set up my account and it's giving me a country code of +212 instead of +1 for the US and I'm unable to change it, so I can't enter my number to be verified. Can you help?

Thanks,

Paul

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
29 of 68

Hi Paul,

 

One of our team members will reach out to you directly via support ticket to assist you with your phone verification process. Thank you for reaching out to us. 

~ Bojan
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Community Guru
Petra R Member Since: Aug 3, 2011
30 of 68

Paul F wrote:

Hi Avery, I'm also trying to set up my account and it's giving me a country code of +212 instead of +1 for the US and I'm unable to change it, so I can't enter my number to be verified. 

Seems your computer thinks it's in Morocco - timezone and all?

 

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