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Can't change country; can't verify phone

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
31 of 59

Thank you for following up, Paul.

 

Yes, we'll have one of our agents reach out to you directly via email to assist you further. 

~ Bojan
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Active Member
Peter O Member Since: Feb 28, 2019
32 of 59

Hello,

 

I have the same problem! I am planning to move to England next month so I selected UK (as it is only some weeks and I will left Hungary) but recently I am at Hungary with an hungarian mobile number, but now I can not verify my phone number.

Can you please change my country to Hungary?

 

Thank you,

Moderator
Goran V Moderator Member Since: Mar 24, 2017
33 of 59

Hi Peter,

 

I`ve updated your country, once you have relocated you can update your country back to UK if you will be relocating for a longer period of time. Thank you.


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Active Member
Paul F Member Since: Feb 13, 2019
34 of 59

Can you update my country too? I've been waiting 2 weeks for this to be resolved to no avail.

I'm in the US, but the system thinks I'm in Morocco. Thanks. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
35 of 59

Hi Paul,

 

I checked this and you Country of residence is already the United States. We'll have one of our agents reach out to you shortly to assist you further with your phone verification concern.

Thank you.

~ Bojan
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Active Member
Nenad S Member Since: Mar 20, 2019
36 of 59

HI, could you please change my country to Serbia? 

Thanks

Moderator
Goran V Moderator Member Since: Mar 24, 2017
37 of 59

Hi Nenad,

 

Your country is now updated, thank you.


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Active Member
Muhammad A Member Since: Mar 31, 2019
38 of 59

Please help me to change the country name. I can't verify my phone number. That was just mistaken while creating a profile. Can you change this to Pakistan?

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
39 of 59

Hi Muhammad,

 

As advised from the team, please complete the phone verification request so that you can be assisted with this concern. Thank you!


-Joanne
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Active Member
Doug A Member Since: Jun 6, 2019
40 of 59

Will you please change my country to Mexico

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