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Re: Can't change country

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
601 of 3,947

Hi Artem,

Our team just updated your country to Armenia, feel free to update the rest of of your address. Thank you!


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linavelandia
Active Member
lina v Member Since: Jun 25, 2018
602 of 3,947

hello

 

i sign up long time ago from another country (colombia) but now i'm living in the UK and i'm not able to change the information in the 'profile creating' step. could you help me?

 

thank you!

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
603 of 3,947

Hi Lina,

 

I've updated your country setting on your account. Please, go ahead and complete the rest of your profile with information about yourself.

 

Thank you.

~ Valeria
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krypto-research
Active Member
krypto-research Member Since: Jul 13, 2018
604 of 3,947

Hello I have the same issue with My country & Also i would like to change my name.
kindly assit for the same.

Saurabh S Kapure
kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
605 of 3,947

Hi Saurabh,

 

Could you please confirm which country would you like to change your profile location to? We can assist you with that but you'll need to update your profile name right after you submit it.

~ Valeria
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919aad62
Active Member
tim d Member Since: Jul 14, 2018
606 of 3,947

 I am new to upwork freelancing but have been recruiting on it using the same account for many years. I just created a freelancer profile but SMS verification not working. Can you please help? I can provide my DL ID scans if that helps. 

joanbonjoc
Community Guru
Jo-An B Member Since: Aug 2, 2016
607 of 3,947

Hi Tim,

One of our team member will reach out to you via ticket. Please respond directly to that ticket and post any questions you have. Thanks.

~ Jo-An

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k_turgeon
Active Member
Kelly T Member Since: Jul 20, 2018
608 of 3,947

I am from the USA and my profile was created with this information.  I now live in Thailand.   I have a Thai phone number.  When setting up my profile I am unable to change the country code option for the phone number.  How can I do this to verify my phone number? 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
609 of 3,947

@Kelly T wrote:

I am from the USA and my profile was created with this information.  I now live in Thailand.   I have a Thai phone number.  When setting up my profile I am unable to change the country code option for the phone number.  How can I do this to verify my phone number? 


 You can not claim to be **IN** the USA when you are in Thailand. You need to get Upwork to change your location to accurately reflect the country you actually reside in, which is Thailand.

 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
610 of 3,947

Hi Kelly,

 

We've updated your country to Thailand. 


-Joanne
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