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Re: Can't change my country of residence

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Community Guru
Petra R Member Since: Aug 3, 2011
1091 of 3,829

@Avery O wrote:

Hi Jessica, 


I have changed your country from United Kingdom to Albania as requested. 


 This is so weird.

She asked to have her profile changed from Albania to the UK, not from the UK to Albania...

 

to UK.jpg

 

The profile was set up yesterday and states that she is currently in Oxford (which, last I looked, is in the UK, not in Albania)

It seems unlikely that Jessica moved from Oxford to Albania this morning...

 

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1092 of 3,829

Thanks, Petra. It was a mix-up from my end. Please know that I changed it from Albania to UK, but mixed-up my reply.


-Avery
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Active Member
Mahdi P Member Since: Nov 15, 2018
1093 of 3,829
Hi, I have the same problem in the profile creation step. I am living in Turkey, but the field shows the United States and I can't change it.
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1094 of 3,829

Hi Mahdi,

 

I have updated your country to Turkey. Please complete your profile and submit it for review when you're done. Thank you!


-Joanne
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Active Member
Alhasan D Member Since: Nov 17, 2018
1095 of 3,829

Hi everyone Smiley Very Happy
Sorry to bother you, but I'm new here at this platform. I'm creating my account and I live in Germany, Leipzig But for some reason I can't change my country as it apperes to be United State and it's locked and I'm unable to change it.
I would be really grateful if someone could help me or know anything about it.
Thanks in advance.

Alhasan **Edited for Community Guidelines**

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1096 of 3,829

Hi Alhasan,

 

I've updated your country to Germany. Please complete your profile and submit it for review. Thank you!


-Joanne
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Active Member
Misha R Member Since: Nov 17, 2018
1097 of 3,829

Hello! My country too seems to be stuck on United States of America while being a foreigner living in China. Can you help me out?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1098 of 3,829

Hi Misha,

 

We have updated it from our end to China. Let us know if you need further assistance.


~ Bojan
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Active Member
Duncan O Member Since: Nov 20, 2018
1099 of 3,829

When creating a new profile, the Country field was disabled and set to Albania. I was unable to change it to the United States. I was also unable to choose a non-Albanian city.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1100 of 3,829

Hi Duncan,

I've just updated your country to US, feel free to go to Settings > My Info and update the rest of your address. Thank you.


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