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Re: Can't change country

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Active Member
Heena T Member Since: Dec 30, 2018
1221 of 3,902

Thank you Bojan and support team for the quick response.

Hope you will have a fabulous upcoming year.

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Active Member
Gideon K Member Since: Dec 31, 2018
1222 of 3,902

Dear Upwork. 

 

I'm a US citizen with a US address, but I'm currently abroad. My mobile phone number is an Israeli cell phone.  The challenge is that when I enter my US address,I'm only promted with the ability to list a US phone number. While my US phone number does forward voice calls, it can't accept text messages. 

 

Can I provide you with the Israeli cell # to send me the initial text message?

-or- Can I provide Uptime with the US phone number to have a person call me to verify?

 

Thank you,

Gideon

 

 

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Community Guru
Petra R Member Since: Aug 3, 2011
1223 of 3,902

@Gideon K wrote:

I'm a US citizen with a US address, but I'm currently abroad. My mobile phone number is an Israeli cell phone.  The challenge is that when I enter my US address,I'm only promted with the ability to list a US phone number. While my US phone number does forward voice calls, it can't accept text messages.


 If you currently live in Israel, you need to put Israel as your location.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1224 of 3,902

Hi Gideon,

 

One of our team members will reach out to you directly and assist you further with your phone verification process, thank you.


~ Bojan
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Active Member
Jen M Member Since: Jan 1, 2019
1225 of 3,902

Hi! Im picked wrong country by acident and so cant validate my phone number. Could you please change it to Russia? I cant do it myself since country field is greyed out...

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1226 of 3,902

Hi Jen,

 

Your country was changed to Russia, feel free to add the rest of the information to your account. Thank you.


~ Bojan
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Active Member
Jen M Member Since: Jan 1, 2019
1227 of 3,902

Thank you, Bojan S! Happy New Year, Upwork team!

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Active Member
Stoyanovsky K Member Since: Jan 3, 2019
1228 of 3,902

How can i change a country during registration? I am from Ukraine but Upwork (IDK WHY) does not allow me to change USA to Ukraine. So that i cant verify my account.Снимок экрана 2019-01-03 в 15.52.05.png

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1229 of 3,902

Hi Stoyanovsky,

I`ve just updated your country to Ukraine, feel free to add the rest of your address now. Thank you.


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Active Member
Shilpi P Member Since: Jan 4, 2019
1230 of 3,902

Hi, 

 

I am trying to change my country from India to Belgium as I have moved to Belgium for my PhD. However, the drop down list is only reflecting around 10 countries with the alphabet A. 

 

Could you please help me with the same. 

 

Thank you so much in advance. 

 

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