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Re: Change location

Active Member
Bogdan K Member Since: Jan 25, 2019
1491 of 1,748

Thank you for your reply)

 

The button Contact Info is not working in my profile( 

How can I still change this?

 

Thank you

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1492 of 1,748

Hi Bogdan,

Please try clearing your cache and cookies or logging in with another browser and follow the steps I`ve shared with you. If you`re still having problems with the Contact Info section let me know. Thank you.


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Active Member
Bogdan K Member Since: Jan 25, 2019
1493 of 1,748

I cleaned the cache and tried on two other browsers. Contact info also does not open

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1494 of 1,748

Thank you for the confirmation Bogdan,

One of our team members will reach out to you via ticket and assist you further.


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Active Member
Bogdan K Member Since: Jan 25, 2019
1495 of 1,748

Well I will wait.
Thanks you

Active Member
Purnima L Member Since: May 21, 2019
1496 of 1,748

Hi ,

I am not able to fix / Edit my country (Country section is greyout). My account is still not approved. 

 

Please suggest me.

 

Thank you

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1497 of 1,748

Hi Purnima, 

 

I'm sorry to hear about the trouble you're having. I'd be happy to look into this for you. Can you please share the country where you're located so I can check? Thank you!


-Joanne
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Active Member
Eric M Member Since: Sep 12, 2019
1498 of 1,748

I have read through all the other similar issues, but still can't resolve the problem. Google doesn't recognize my address and I can't enter it manualy. Any help is much appreciated. My current country is Thailand

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1499 of 1,748

Hi Eric, 

Could you please try typing your addess in the "Start typing your address" field? Once you type-in your address, it should auto-populate with different addresses. You should be able to choose your address from one of the options. 

I have also updated your country to Thailand and you should now be able to update your address. 


-Avery
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Active Member
Eric M Member Since: Sep 12, 2019
1500 of 1,748
That worked.
Thank you.
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