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Re: Can't change country

rahmevez
Active Member
Rahme V Member Since: Dec 4, 2018
531 of 3,939

Hi, I have the same problem. I opened the account when I was living in Cyprus but I live in Barcelona now. Whenever I try to go to Contact Info settings, it jumps to Security tab instead and I cannot make any changes on my location. I'd appreciate if you could help. Many thanks!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
532 of 3,939

Hi Rahme,

 

I have updated your country to Spain, please feel free to add the rest of the information to your account.

In order to resolve your redirecting issue in the account settings menu which is showing your Security tab. Please set up your security question and you won't be redirected to that page anymore in your account settings.

Let us know if you need further assistance.

Thank you.


~ Bojan
Untitled
dashkevich_av
Active Member
Aleksey D Member Since: Nov 18, 2018
533 of 3,939

I recently signed up for Upwork and while submiiting my applicaion, by default my country is selected as US and I can't change it on the step "Create yor Profile". So I can not verify my number because of the contry code. I want to update it on Russia. Can you please help me out? I don't know where and whom should I contact.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
534 of 3,939

Hi Aleksey,

 

We've updated your country to Russia. You may now complete your profile and submit it for review. Let us know if you need any assistance. Thanks!


-Joanne
Untitled
daniel_severo
Active Member
daniel_severo Member Since: Dec 2, 2018
535 of 3,939

Hello, I`m also trying to complete my profile, but it only shows United Stated withtout possibility to change. I would like to change it to Brazil and then complete my proifile

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
536 of 3,939

Hi Daniel_severo, 

 

Please expect the team to get in touch with you with more information about your account. 


-Avery
Untitled
sweetfacerr
Active Member
Ann W Member Since: Jan 10, 2019
537 of 3,939

Hello, I have just signed up my Upwork account, unfortunately I am unable to change my country of residence from Usa to Kenya. What should I do?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
538 of 3,939

Hi Ann,

 

Your country has been updated from the United States to Kenya. Feel free to add the rest of the information on your profile. Thank you!


~ Bojan
Untitled
cajetanp
Active Member
Kajetan P Member Since: Feb 17, 2019
539 of 3,939

Could you change my country to Poland as well? I'll be moving to UK in a few months but I'm not there yet so choosing it might not have been the best idea, sorry for the trouble

crayhernandez
Community Guru
Cray H Member Since: Jul 21, 2018
540 of 3,939

Hi Kajetan,

 

Your country has now been updated to Poland. Please add the rest of the information to show your complete address.

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