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Re: Can't Change Country while creating profile

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Active Member
Shari D Member Since: Apr 4, 2019
1071 of 2,874

I have the same issue. I have changed country from the UK to Belgium. I can type in my new address in the 'my info' bit, but when I press 'save' nothing happens..

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1072 of 2,874

Hi Shari,

 

I`ve updated your country and you should be able now to add your address and save it. If you experience any problems with it let me know. Thank you.


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Active Member
Shari D Member Since: Apr 4, 2019
1073 of 2,874

Hi Goran,

 

my account still says UK rather than Belgium, and I can't change it..

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1074 of 2,874

Hi Shari,

 

Please go to Settings > My Info > Company contact and you will need to list your address again to reflect your current location. Thank you.


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Active Member
Shari D Member Since: Apr 4, 2019
1075 of 2,874

That is what I have been trying to do, but the 'save' button is unresponsive (Chrome, Firefox)..

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1076 of 2,874

Thank you for the confirmation Shari,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your address. Thank you.


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Active Member
Luis C Member Since: Apr 4, 2019
1077 of 2,874

I am abroad in Hong Kong for a couple of months and cannot change my country when I try finishing my profile. Can this be fixed? 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1078 of 2,874

Hi Luis,

 

Your country has been updated to Hong Kong. Feel free to add the rest of the information on your profile. Thank you!

~ Bojan
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Active Member
Evalyne M Member Since: Apr 5, 2019
1079 of 2,874
How do I change my country from the UK to Kenya. It's grayed out and I can't edit it
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1080 of 2,874

Hi Evalyne,

 

Your country is updated, thank you.


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