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Re: Can't Change Country while creating profile

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Active Member
Mousumi S Member Since: Apr 3, 2019
1051 of 2,794

I signed up for Upwork but didn't finish my profile. My country is set to UK but I now live in the India. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting?

Mousumi
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Community Guru
Petra R Member Since: Aug 3, 2011
1052 of 2,794

Mousumi S wrote:

My country is set to UK but I now live in the India.


You moved today? Your profile was set up today.

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Active Member
Mousumi S Member Since: Apr 3, 2019
1053 of 2,794
I created profile today.
Mousumi
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1054 of 2,794

Hi Mousumi,

 

We have updated it from our end to India. Feel free to add the rest of the information on your profile. Thank you!

~ Bojan
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Active Member
Shari D Member Since: Apr 4, 2019
1055 of 2,794

I have the same issue. I have changed country from the UK to Belgium. I can type in my new address in the 'my info' bit, but when I press 'save' nothing happens..

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1056 of 2,794

Hi Shari,

 

I`ve updated your country and you should be able now to add your address and save it. If you experience any problems with it let me know. Thank you.


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Active Member
Shari D Member Since: Apr 4, 2019
1057 of 2,794

Hi Goran,

 

my account still says UK rather than Belgium, and I can't change it..

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1058 of 2,794

Hi Shari,

 

Please go to Settings > My Info > Company contact and you will need to list your address again to reflect your current location. Thank you.


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Active Member
Shari D Member Since: Apr 4, 2019
1059 of 2,794

That is what I have been trying to do, but the 'save' button is unresponsive (Chrome, Firefox)..

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1060 of 2,794

Thank you for the confirmation Shari,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your address. Thank you.


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