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Re: Can't Change Country while creating profile

Community Guru
Petra R Member Since: Aug 3, 2011
991 of 2,474

Mousumi S wrote:

My country is set to UK but I now live in the India.


You moved today? Your profile was set up today.

Active Member
Mousumi S Member Since: Apr 3, 2019
992 of 2,474
I created profile today.
Mousumi
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
993 of 2,474

Hi Mousumi,

 

We have updated it from our end to India. Feel free to add the rest of the information on your profile. Thank you!

~ Bojan
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Active Member
Shari D Member Since: Apr 4, 2019
994 of 2,474

I have the same issue. I have changed country from the UK to Belgium. I can type in my new address in the 'my info' bit, but when I press 'save' nothing happens..

Moderator
Goran V Moderator Member Since: Mar 24, 2017
995 of 2,474

Hi Shari,

 

I`ve updated your country and you should be able now to add your address and save it. If you experience any problems with it let me know. Thank you.


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Active Member
Shari D Member Since: Apr 4, 2019
996 of 2,474

Hi Goran,

 

my account still says UK rather than Belgium, and I can't change it..

Moderator
Goran V Moderator Member Since: Mar 24, 2017
997 of 2,474

Hi Shari,

 

Please go to Settings > My Info > Company contact and you will need to list your address again to reflect your current location. Thank you.


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Active Member
Shari D Member Since: Apr 4, 2019
998 of 2,474

That is what I have been trying to do, but the 'save' button is unresponsive (Chrome, Firefox)..

Moderator
Goran V Moderator Member Since: Mar 24, 2017
999 of 2,474

Thank you for the confirmation Shari,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your address. Thank you.


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Active Member
Luis C Member Since: Apr 4, 2019
1000 of 2,474

I am abroad in Hong Kong for a couple of months and cannot change my country when I try finishing my profile. Can this be fixed? 

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