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Unable to change country in 'Create your profile page.'

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Active Member
Leo O Member Since: Apr 9, 2019
1031 of 2,494

Hello Upwork community.

 

I am in the process of creating my Upwork account. I am from the United States but am living in Germany at the moment. When creating my account, I set my location to the USA but I am now in the page where I need to recieve a verification code sent to a US phone number (as I am currently living in Germany, I do not have a US phone number) There seems to be no simple way for me to change my country to Germany as the location is already locked to the USA, and I can't seem to go back and change the country as well. Is there anything I can do?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1032 of 2,494

Hi Leo, 

I have updated your country to Germany. You should now be able to update your address in your Settings page. 


-Avery
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Active Member
Natalia S Member Since: Apr 8, 2018
1033 of 2,494

Hi, I would like to change my country to Argentina, but the field is blocked. Can anyone help me, please?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1034 of 2,494

Hi Natalia,

Our team just updated your country, feel free to update the rest of your address. Thank you!


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Active Member
Monica G Member Since: May 12, 2018
1035 of 2,494

Hi Goran,

 

I need the same exact help, I need to change my country of residence to Costa Rica. Can you please help?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1036 of 2,494

Hi Monica,

 

Your country has been updated from the United States to Costa Rica. Feel free to add the rest of the information on your profile. Thank you!

~ Bojan
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Community Guru
Preston H Member Since: Nov 24, 2014
1037 of 2,494

Hmm... This really should be easier to do... even if Upwork doesn't want freelancers to be able to change the country of residence indicated on their profile change on their own... At least make it clear how to ask for help doing so.

 

Provide a standard button or something that can be clicked to kick off a change-country-of-residence process.

 

Maybe providing that would make it even more likely that freelancers' profile information will be accurate.

 

Especially if said easy-to-use button would trigger a process that requires authentication of he country of residence through an Upwork employee.

Active Member
Monica G Member Since: May 12, 2018
1038 of 2,494

Thank you, Bojan! Smiley Happy

Active Member
Mehnaz M Member Since: May 20, 2018
1039 of 2,494

Hello, I am Currently living in Bangladesh . While trying to change the country of residence I found it blocked.Is there any other way I can change it?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1040 of 2,494

Hi Mehnaz,

 

Your country has been updated to Bangladesh. Feel free to add the rest of the information on your profile. Thank you!

~ Bojan
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