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Re: Unable to change country in 'Create your profile page.'

Active Member
Joseph M Member Since: Apr 9, 2019
1041 of 2,534
Thanks so much!
Active Member
Kiana K Member Since: Apr 9, 2019
1042 of 2,534
Hi there,

Please change it to the - UK, England
City:- London.

Please advise me how soon it will be done?

Thanks.
Kiana
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1043 of 2,534

Hi Kiana,

 

Thank you for reaching out to us. I've escalated your request to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern.

~ Bojan
Untitled
Active Member
Leo O Member Since: Apr 9, 2019
1044 of 2,534

Hello Upwork community.

 

I am in the process of creating my Upwork account. I am from the United States but am living in Germany at the moment. When creating my account, I set my location to the USA but I am now in the page where I need to recieve a verification code sent to a US phone number (as I am currently living in Germany, I do not have a US phone number) There seems to be no simple way for me to change my country to Germany as the location is already locked to the USA, and I can't seem to go back and change the country as well. Is there anything I can do?

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1045 of 2,534

Hi Leo, 

I have updated your country to Germany. You should now be able to update your address in your Settings page. 


-Avery
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Active Member
Natalia S Member Since: Apr 8, 2018
1046 of 2,534

Hi, I would like to change my country to Argentina, but the field is blocked. Can anyone help me, please?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1047 of 2,534

Hi Natalia,

Our team just updated your country, feel free to update the rest of your address. Thank you!


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Active Member
Monica G Member Since: May 12, 2018
1048 of 2,534

Hi Goran,

 

I need the same exact help, I need to change my country of residence to Costa Rica. Can you please help?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1049 of 2,534

Hi Monica,

 

Your country has been updated from the United States to Costa Rica. Feel free to add the rest of the information on your profile. Thank you!

~ Bojan
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Community Guru
Preston H Member Since: Nov 24, 2014
1050 of 2,534

Hmm... This really should be easier to do... even if Upwork doesn't want freelancers to be able to change the country of residence indicated on their profile change on their own... At least make it clear how to ask for help doing so.

 

Provide a standard button or something that can be clicked to kick off a change-country-of-residence process.

 

Maybe providing that would make it even more likely that freelancers' profile information will be accurate.

 

Especially if said easy-to-use button would trigger a process that requires authentication of he country of residence through an Upwork employee.

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