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Re: Address Change

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Kiana K Member Since: Apr 9, 2019
1501 of 3,892

Hi there, I am trying to create my profile. I filled everything and when I came to the address. I couldn't change the country. It's USA grey boxed which cannot be changed. so, can anyone please help me how to change the country name so, I can fill rest of the address and complete my profile? Look forward to hearing some answers and solutions soon. Thanks in advance. Best.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1502 of 3,892

Hi Kiana,

 

Please advise as to which country your account should reflect as your location and we'll update it from our end?

 

Thank you.


~ Bojan
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Joseph M Member Since: Apr 9, 2019
1503 of 3,892

Hi there, just wanting to report the same issue as the previous posters - I live in Australia, but tried to set up an account while travelling in the UK. I'm now trying to switch my country to Australia, but it's stuck on 'UK' - please could you help me switch it?

 

Thanks,

 

Joe

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Avery O Moderator Member Since: Nov 23, 2015
1504 of 3,892

Hi Joseph, 

I've updated your country from UK to Australia as requested. Please update your address in your settings page with your new address. 


-Avery
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Joseph M Member Since: Apr 9, 2019
1505 of 3,892
Thanks so much!
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Balbir S Member Since: Apr 20, 2020
1506 of 3,892

Unable to complete the Location - Address informtaion because the 'Country' option is greyed out/defaulting to the US. I am based out of Mexico. I see it's a common problem going by this thread, so I figured I'd just enter my non-US address, leaving the country incorrect until someone at Upwork can assist with editing it, but it does not allow /recognize any non-US Street address either, so can't seem to fill anything up. Assistance appreciated

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Goran V Moderator Member Since: Mar 24, 2017
1507 of 3,892

Hi Balbir, 

 

Your country is now updated, feel free to update the rest of your address once you`re ready. Thank you.


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Active Member
Kiana K Member Since: Apr 9, 2019
1508 of 3,892
Hi there,

Please change it to the - UK, England
City:- London.

Please advise me how soon it will be done?

Thanks.
Kiana
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1509 of 3,892

Hi Kiana,

 

Thank you for reaching out to us. I've escalated your request to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern.


~ Bojan
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Bhavesh K Member Since: Apr 9, 2019
1510 of 3,892

Hi, 

I am trying to change the Country to India as thats my home location. I am getting US as default and can not change it.

Please advise.

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