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Re: How do I set a out of country phone for verification when creating profile

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1021 of 2,098

Hi Nutan, 

I have updated your country as requested. You should now be able to update your address by going to your settings page, and updating your address in your Contact Info page.


-Avery
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Active Member
Susan S Member Since: Apr 23, 2019
1022 of 2,098

Hi Avery,

 

I am also encountering the same issue.  It is not allowing me update the country I am currently located in.  Would you be able to assist me as well?  I started the account when I was in the US, but I am currently traveling in Thailand.  Thank you in advance.

 

Regards,

 

Susan

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1023 of 2,098

Hi Susan, 

The team will reach out to you with more information about your account. 


-Avery
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Active Member
Serena H Member Since: Apr 23, 2019
1024 of 2,098

I started my profile in the US, but never completed registration.  I now live in Thailand and cannot change the country (or my phone number) to complete registration.  How do I fix this?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1025 of 2,098

Hi Serena, 

The team will reach out to you through an email with more information about your account. 


-Avery
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Active Member
Susan S Member Since: Apr 23, 2019
1026 of 2,098

Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address. I am trying complete creating a profile and it is requesting to send a verification to a US Country code; however, I am currently in SE Asia and need the verification code sent to another phone. I have updated my account with the correct phone number, but on create a profile it is not allowing me change the country code. Does anyone know how I would be able to do this?

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Community Guru
Petra R Member Since: Aug 3, 2011
1027 of 2,098

Susan S wrote:

Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address.


The location refers to where you are actually currently located (hence the term "locatation" rather than "citizenship") How would you hope to verify your location to be somewhere where you are not located?

 

If you live in SE Asia, that is what your profile has to reflect. So you need to change your location to the county where you actually are, then the issue with the phone number resolves itself.

 

Active Member
Helena F Member Since: Aug 14, 2018
1028 of 2,098

Hello

 

I'm new to UpWork, and I don't know if my account profile was approved or not. Am I able to be accepted for positions? How do I know if I was accepted?

Active Member
Shahnam H Member Since: Aug 14, 2018
1029 of 2,098

Welcome to Upwork. If you are able to submit proposals, it means you profile is accepted. Also, you should have received an email that your ID has been verified.

Active Member
Helena F Member Since: Aug 14, 2018
1030 of 2,098

Thank you! Helped me a lot.

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