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Re: trouble in country updation

Moderator
Goran V Moderator Member Since: Mar 24, 2017
981 of 1,859

Hi Mike,

 

Your country is now updated, thank you.


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Active Member
Nutan Prakash V Member Since: Apr 21, 2019
982 of 1,859

I recently signed up for Upwork and while submitting my application, by default my country is selected as Albania and it is disable for me to update. I want to update it to India but I cannot do it so I just have to submit the application. Can you please help me out? I

Moderator
Avery O Moderator Member Since: Nov 23, 2015
983 of 1,859

Hi Nutan, 

I have updated your country as requested. You should now be able to update your address by going to your settings page, and updating your address in your Contact Info page.


-Avery
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Active Member
Susan S Member Since: Apr 23, 2019
984 of 1,859

Hi Avery,

 

I am also encountering the same issue.  It is not allowing me update the country I am currently located in.  Would you be able to assist me as well?  I started the account when I was in the US, but I am currently traveling in Thailand.  Thank you in advance.

 

Regards,

 

Susan

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
985 of 1,859

Hi Susan, 

The team will reach out to you with more information about your account. 


-Avery
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Active Member
Serena H Member Since: Apr 23, 2019
986 of 1,859

I started my profile in the US, but never completed registration.  I now live in Thailand and cannot change the country (or my phone number) to complete registration.  How do I fix this?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
987 of 1,859

Hi Serena, 

The team will reach out to you through an email with more information about your account. 


-Avery
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Active Member
Susan S Member Since: Apr 23, 2019
988 of 1,859

Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address. I am trying complete creating a profile and it is requesting to send a verification to a US Country code; however, I am currently in SE Asia and need the verification code sent to another phone. I have updated my account with the correct phone number, but on create a profile it is not allowing me change the country code. Does anyone know how I would be able to do this?

Community Guru
Petra R Member Since: Aug 3, 2011
989 of 1,859

Susan S wrote:

Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address.


The location refers to where you are actually currently located (hence the term "locatation" rather than "citizenship") How would you hope to verify your location to be somewhere where you are not located?

 

If you live in SE Asia, that is what your profile has to reflect. So you need to change your location to the county where you actually are, then the issue with the phone number resolves itself.

 

Active Member
Helena F Member Since: Aug 14, 2018
990 of 1,859

Hello

 

I'm new to UpWork, and I don't know if my account profile was approved or not. Am I able to be accepted for positions? How do I know if I was accepted?

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