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cant finish creating account as Country is defined wrongly
Apr 27, 2019 05:12:59 AM by Vitalii K
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Apr 23, 2019 09:38:16 PM by Susan S
Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address. I am trying complete creating a profile and it is requesting to send a verification to a US Country code; however, I am currently in SE Asia and need the verification code sent to another phone. I have updated my account with the correct phone number, but on create a profile it is not allowing me change the country code. Does anyone know how I would be able to do this?
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Apr 23, 2019 09:51:02 PM by Petra R
Susan S wrote:Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address.
The location refers to where you are actually currently located (hence the term "locatation" rather than "citizenship") How would you hope to verify your location to be somewhere where you are not located?
If you live in SE Asia, that is what your profile has to reflect. So you need to change your location to the county where you actually are, then the issue with the phone number resolves itself.
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Apr 23, 2019 08:02:50 PM by Jennifer L
Hi. I need to change the country to South Korea in my profile but I couldn't do it manually. Please help. Thank you in advance.
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Apr 27, 2019 06:37:56 AM by Aleksandar D
Hi Vitalii,
Thanks for reaching out to us. Please advise as to which country your account should reflect as your location and we'll update it from our end?
Thank you.
