cant finish creating account as Country is defined wrongly

[Petra R]

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Susan S wrote:

Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address.

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The location refers to where you are actually currently located (hence the term "locatation" rather than "citizenship") How would you hope to verify your location to be somewhere where you are not located?

If you live in SE Asia, that is what your profile has to reflect. So you need to change your location to the county where you actually are, then the issue with the phone number resolves itself.

[Vitalii K]

Hi I cant finish creating account as freelancer as Country defined wrongly and I cannot enter correct mobile number for verification sms recieve. Please help. 

[Aleksandar D]

Hi Vitalii,

Thanks for reaching out to us. Please advise as to which country your account should reflect as your location and we'll update it from our end?

Thank you.

[Vitalii K]

Ukraine

[Aleksandar D]

Hi Vitalii,

I have updated your country as requested. You should now be able to update your address by going to your settings page and updating your address in your Contact Info page.

Thank you.

[Emma B]

I started signing up for while I was living in the U.K., although now I am in the U.S. The country box is greyed out, and I am unable to edit or verify a phone number since I don't have a U.K. phone, please help. 

[Aleksandar D]

Hi Emma,

One of our team members will reach out to you directly via support ticket to assist you with your location issue.

Thank you.

[Paul M]

I have moved from the UK to Australia and I can't change my location to Australia. Please can somebody help me with this?

[Riri A]

Hi Paul,

Your country has been changed from UK to Australia. Let me know if there's anything else. 

[Rouge K]

I started to create a new account when I was in UK. Now I have moved to UAE and trying to complete my profile but the country it keeps detecting is UK. I don't have a UK number anymore to even verify the account and I can't edit the location to UAE, it's not giving me an option. I tried to close my account but it's not showing me the option.

Any help will be greatly appreciated! Thanks.