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Can't change country

Active Member
Helena F Member Since: Aug 14, 2018
991 of 1,850

Thank you! Helped me a lot.

Active Member
Jennifer L Member Since: Apr 23, 2019
992 of 1,850

Hi. I need to change the country to South Korea in my profile but I couldn't do it manually. Please help. Thank you in advance.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
993 of 1,850

Hi Jennifer, 


The team will reach out to you with more information about your account. 


-Avery
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Active Member
Jennifer L Member Since: Apr 23, 2019
994 of 1,850
Thank you
Active Member
Vitalii K Member Since: Apr 27, 2019
995 of 1,850

Hi I cant finish creating account as freelancer as Country defined wrongly and I cannot enter correct mobile number for verification sms recieve. Please help. 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
996 of 1,850

Hi Vitalii,

 

Thanks for reaching out to us. Please advise as to which country your account should reflect as your location and we'll update it from our end?


Thank you.

~ Aleksandar
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Active Member
Vitalii K Member Since: Apr 27, 2019
997 of 1,850
Ukraine
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
998 of 1,850

Hi Vitalii,

 

I have updated your country as requested. You should now be able to update your address by going to your settings page and updating your address in your Contact Info page.

 

Thank you.

~ Aleksandar
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Active Member
Emma B Member Since: Apr 27, 2019
999 of 1,850

I started signing up for while I was living in the U.K., although now I am in the U.S. The country box is greyed out, and I am unable to edit or verify a phone number since I don't have a U.K. phone, please help. 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1000 of 1,850

Hi Emma,

 

One of our team members will reach out to you directly via support ticket to assist you with your location issue.

 

Thank you.

~ Aleksandar
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