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Re: cant finish creating account as Country is defined wrongly

Active Member
Susan S Member Since: Apr 23, 2019
991 of 1,899

Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address. I am trying complete creating a profile and it is requesting to send a verification to a US Country code; however, I am currently in SE Asia and need the verification code sent to another phone. I have updated my account with the correct phone number, but on create a profile it is not allowing me change the country code. Does anyone know how I would be able to do this?

Community Guru
Petra R Member Since: Aug 3, 2011
992 of 1,899

Susan S wrote:

Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address.


The location refers to where you are actually currently located (hence the term "locatation" rather than "citizenship") How would you hope to verify your location to be somewhere where you are not located?

 

If you live in SE Asia, that is what your profile has to reflect. So you need to change your location to the county where you actually are, then the issue with the phone number resolves itself.

 

Active Member
Helena F Member Since: Aug 14, 2018
993 of 1,899

Hello

 

I'm new to UpWork, and I don't know if my account profile was approved or not. Am I able to be accepted for positions? How do I know if I was accepted?

Active Member
Shahnam H Member Since: Aug 14, 2018
994 of 1,899

Welcome to Upwork. If you are able to submit proposals, it means you profile is accepted. Also, you should have received an email that your ID has been verified.

Active Member
Helena F Member Since: Aug 14, 2018
995 of 1,899

Thank you! Helped me a lot.

Active Member
Jennifer L Member Since: Apr 23, 2019
996 of 1,899

Hi. I need to change the country to South Korea in my profile but I couldn't do it manually. Please help. Thank you in advance.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
997 of 1,899

Hi Jennifer, 


The team will reach out to you with more information about your account. 


-Avery
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Active Member
Jennifer L Member Since: Apr 23, 2019
998 of 1,899
Thank you
Active Member
Vitalii K Member Since: Apr 27, 2019
999 of 1,899

Hi I cant finish creating account as freelancer as Country defined wrongly and I cannot enter correct mobile number for verification sms recieve. Please help. 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1000 of 1,899

Hi Vitalii,

 

Thanks for reaching out to us. Please advise as to which country your account should reflect as your location and we'll update it from our end?


Thank you.

~ Aleksandar
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