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Re: I can't select my country

Active Member
Emma B Member Since: Apr 27, 2019
941 of 1,481

I started signing up for while I was living in the U.K., although now I am in the U.S. The country box is greyed out, and I am unable to edit or verify a phone number since I don't have a U.K. phone, please help. 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
942 of 1,481

Hi Emma,

 

One of our team members will reach out to you directly via support ticket to assist you with your location issue.

 

Thank you.

~ Aleksandar
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Active Member
Paul M Member Since: Apr 27, 2019
943 of 1,481

I have moved from the UK to Australia and I can't change my location to Australia. Please can somebody help me with this?

Community Guru
Riri A Member Since: Jul 21, 2018
944 of 1,481

Hi Paul,

 

Your country has been changed from UK to Australia. Let me know if there's anything else. 

~ Riri
Active Member
Rouge K Member Since: Apr 30, 2019
945 of 1,481

I started to create a new account when I was in UK. Now I have moved to UAE and trying to complete my profile but the country it keeps detecting is UK. I don't have a UK number anymore to even verify the account and I can't edit the location to UAE, it's not giving me an option. I tried to close my account but it's not showing me the option.

Any help will be greatly appreciated! Thanks.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
946 of 1,481

Hi Rouge,

 

Your country is now updated, thank you.


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Active Member
Thiago L Member Since: Apr 30, 2019
947 of 1,481

I can't continue with my profiling because of the mistake I made when I selected United States as my country even it is Brazil.
Need your kind help. Thanks Smiley Happy

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Ace Contributor
Malik S Member Since: Jul 12, 2018
948 of 1,481

Hi Thiago,

 

Please, go to your Settings> Contact Info> Location to change your country. Smiley Happy 

 

Good Luck

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
949 of 1,481

Hi Thiago,

 

Your country has been updated from the United States to Brazil. Feel free to add the rest of the information on your profile.

 

Thank you.

~ Bojan
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Active Member
Andrii P Member Since: May 1, 2019
950 of 1,481

Hi guys,

I just submitted my application for review but for some reason, it is Poland by default. I need to change to Ukraine, please. Many thanks.

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