I can't select my country

[Andrii P]

Hi guys,

I just submitted my application for review but for some reason, it is Poland by default. I need to change to Ukraine, please. Many thanks.

[Bojan S]

Hi Andrii,

Your country has been updated to Ukraine. Feel free to add the rest of the information on your profile. Thank you!

[Claire A]

I'm trying to update my profile however I cannot verify my account with my number because I have a Malaysian number and I am only able to input a US address. Please advise.

[Goran V]

Hi Claire,

Are you currently located in Malaysia? Please confirm your location and our team will update it, thank you.

[Agne V]

I recently signed up for Upwork and I am creating my profile. By default, my country is selected as Albania. I want to update it to Portugal but I cannot do it, the field is grayed out. Should I just submit the application with Albania as my country? Can you please help me out?

[Preston H]

re: " Should I just submit the application with Albania as my country? Can you please help me out?"

Please answer these questions:

1) What country were you in when you started creating your Upwork profile?

2) In what country do you actually live?

3) What country do you want to display as your place of residence on your Upwork profile?

[Agne V]

Hi
I am living in Porto, Portugal. I was in Porto while creating my account, my computers clock was set up wrongly tho. I think this might have caused the problem. Thank you for your help!

Best,
Agne

[Preston H]

re: "I am living in Porto, Portugal. I was in Porto while creating my account, my computers clock was set up wrongly tho. I think this might have caused the problem. Thank you for your help!"

Honestly, Agne:

I just don't think Upwork's back-end "automatic identify what country a person is in" algorithm or software works very well. I think most people who face this problem do so through no fault of their own, and Upwork knows this automated identifier doesn't work very well.

[Bojan S]

Hi Agne,

We have updated it from our end to Portugal.

Please note that your profile must represent you as an individual and that all the information in your profile including your location needs to be accurate, truthful and verifiable. 

Let us know if you need further assistance. 

Thank you.

[Kristina M]

Hi lovely people. I seem to be facing the same issue as a lot of the users here - my location is set to United Kingdom by default and I need to change it to Bulgaria. Please help :-)