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Re: When signing up, why should I must provide a U.S. address

uwczsd
Active Member
Dustin S Member Since: Jun 3, 2019
1711 of 3,935

when creating my profile, the address section doesn't allow me to change the country, and by default it is United States. If I put any random address, then I was asked to provide an U.S. phone number for verification.

Upwork doesnot all anyone from China for regestration?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1712 of 3,935

Hi Dustin,

 

We do allow users from China to sign up on Upwork, your country was updated to China. Feel free to update the rest of your address when you`re ready. Thank you.


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tomaszl
Active Member
Tomasz L Member Since: Jun 4, 2019
1713 of 3,935

Same here - I signed up a while ago and my location changed. I'm currently in Poland - if you could update it that'd be great.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1714 of 3,935

Hi Tomasz,

 

Thank you for reaching out to us. We have updated it from our end to Poland. Feel free to add the rest of the information on your profile. 


~ Bojan
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evatvh
Active Member
Vui Hwan T Member Since: Jun 5, 2019
1715 of 3,935
Dear Sir,

I have recently set up my account in Malaysia. However, I am actually located and work in Singapore. I tried to change my country, but I couldn't.
I would like to request help from support team to change my country to Singapore.
Thank you.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1716 of 3,935

Hi Vui,

 

Your country is now updated, thank you.


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evatvh
Active Member
Vui Hwan T Member Since: Jun 5, 2019
1717 of 3,935
Hi,

Thank you for your help.
I have log-on to my profile, noticed that the location shown as Limbang,
Singapore.

Could you help to remove 'Limbang'? Because Singapore doesn't have state.
The state, city and country are all the same i.e Singapore. The postcode is
correct and please remained at 542190.

Thank you very much.




g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1718 of 3,935

Hi Vui,

 

To edit your address please go to Settings > Contact Info > Location. Here you will be able to add your correct address and update your city as well. Thank you.


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rotsefi
Active Member
Josef R Member Since: Jun 7, 2019
1719 of 3,935

How can I change my country during the profile creation?

It shows USA when infact I am from Israel.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1720 of 3,935

Hi Josef,

 

Your country has been updated to Israel. Let us know if you need further assistance. Thank you.


~ Bojan
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